Residential Generator Repair Technician

Canter Power Systems; Baton Rouge (LA); On-site; USD 23,419 - 31,684; Full time

Job summary

Optimize Generator People, Louisiana’s top Generac dealer, is seeking an experienced small engine mechanic to join our Service & Maintenance Team. The ideal candidate will diagnose and repair Generac home standby generators and perform preventative maintenance.

You should have 1+ year generator or small engine maintenance experience, read schematics, and provide excellent customer service to homeowners. Driving and on-call duties are required; starting pay is $20/hour DOE, with full-time hours

Qualifications

• Minimum 1 year generator/small engine maintenance experience.
• Ability to read schematics and technical manuals.
• Experience with Generac generator repair and maintenance preferred.
• Valid driver’s license and clean driving record.
• Background, drug, and MVR checks required.

Responsibilities

• Diagnose and repair mechanical issues on Generac home standby generators.
• Perform scheduled preventative maintenance on Generac generators.
• Utilize schematics and manuals to troubleshoot problems.
• Provide excellent customer service to homeowners.
• Collaborate with team to ensure timely repair completion.
• Communicate with customers before and after job completion.
• Maintain tools, equipment, and vehicle.
• Complete warranty claims as jobs are completed.
• Join on-call rotation for after-hours calls.
• Conduct final walkthroughs and collect payments as scheduled.

Skills

Small engine maintenance

Generator repair

Schematics interpretation

Customer service

Team collaboration

Tools

Diagnostic tools

Job description

Description

At Optimize Generator People—Louisiana’s top-ranked Generac dealer and a two-time Generac Service Award winner—we are looking for an experience small engine mechanic to join our growing Service & Maintenance Team. Prior experience diagnosing and repairing small engies and/or residential generators experience is strongly preferred.

Position Summary

We are seeking a skilled engine repair technician to join our team. The ideal candidate will have a strong mechanical background and excellent customer service skills. If you have experience in Generac Generator repair and maintenance, automotive repair, or similar fields, we encourage you to apply. Supervisory experience is beneficial.

Core Responsibilities

• Diagnose and repair mechanical issues on Generac home standby generators
• Perform scheduled preventative maintenance appointments on Generac Generators
• Utilize schematics and technical manuals to troubleshoot problems
• Provide exceptional customer service during interactions with Homeowners
• Collaborate with team members to ensure timely completion of repair
• Communicate with all assigned customers before and after completing the job assigned
• Maintain proper care of all assigned tools, equipment and assigned vehicle
• Complete Warranty Claims as warranty jobs are completed
• Join on-call rotation for after-hours call outs
• Complete Final walk-through and collect installation payments as scheduled

Qualifications

• Minimum 1 year of generator or small engine maintenance experience, strongly preferred
• Mechanical knowledge and the ability to work with various tools and equipment
• Experience reading and interpreting schematics
• Previous experience in Generac Generator repair and maintenance preferred
• Valid driver’s license and acceptable driving record required
• Must be at least 21 years of age
• Must pass a background, drug and motor-vehicle (MVR) check.
• Sales or Management experience is a plus

Job Type: Full-time

Pay: Starting at $20.00 DOE

Training & Certifications

• Generac Air Cooled & Liquid-Cooled certifications, beneficial but not required
• Onboarding includes safety orientation, hands on and digital workflow training

Physical Requirements

• Ability to lift 50–60 lbs. and climb ladders up to 10’
• Frequent standing, kneeling, and crouching
• Daily driving between jobs
• Outdoor work in varying weather

Schedule

• Monday to Friday, weekends as needed
• On call rotation
• Overtime