Residential Electrician — Field Service (Home Dispatch)

Raya Workforce LLC; Raleigh (NC); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short- and long-term disability

Paid time off

8 paid holidays

Flexible schedule

Education assistance

Employee assistance program

Uniforms

Career growth opportunities

Scheduling assistance for family needs

Company vehicle

Company phone

Job summary

Raya Workforce LLC is seeking an experienced Field Service Technician Residential Electrician to support residential electrical service needs in the Raleigh-Durham area. This hands-on, customer-facing role requires independent work, problem-solving, and adherence to residential electrical codes.

Technicians dispatch directly from home with no daily commute to a central office, handling roughly 3–4 service calls per day with dispatch support and the tools needed to complete work efficiently.

Qualifications

• 4+ years of residential electrical service experience.
• Strong knowledge of residential electrical systems and electrical code.
• Hands-on experience with electrical troubleshooting, diagnostics, repairs, and service.
• Current and valid driver's license.
• Comfortable working independently in residential customer environments.
• Strong communication and interpersonal skills.

Responsibilities

• Dispatch directly from home to residential customer locations throughout the Raleigh-Durham service area.
• Complete approximately 3–4 residential service calls per day.
• Diagnose and troubleshoot residential electrical problems.
• Perform electrical repairs, maintenance, installations, and service work.
• Assess homeowners' electrical needs and determine appropriate solutions.
• Explain electrical issues, repair options, and recommendations clearly to customers.
• Perform all work in accordance with residential electrical codes and safety standards.
• Provide professional customer service and build positive relationships with homeowners.
• Maintain high-quality workmanship across each service call.
• Communicate with the dispatch team regarding schedules, job status, and service needs.
• Follow established customer-service processes focused on building long-term customer relationships.
• Participate in weekly service meetings and emergency dispatch rotation as required.

Skills

Residential electrical service

Electrical code knowledge

Troubleshooting

Customer communication

Driver's license

Job description

Raya Workforce LLC is seeking an experienced Field Service Technician Residential Electrician to support residential electrical service needs in the Raleigh-Durham area. This hands-on, customer-facing role requires independent work, problem-solving, and adherence to residential electrical codes.

Technicians dispatch directly from home with no daily commute to a central office, handling roughly 3–4 service calls per day with dispatch support and the tools needed to complete work efficiently.