Residential Education Community Assistant (OCSE) - Student Assistant

The New School; United States; Vor Ort; USD 19.000 - 28.000; Teilzeit

Zusammenfassung

The New School in the United States is seeking competent Community Assistants to support the daily operation of residence hall offices during the Fall 2026 - Spring 2027 academic year. This role includes graphic design, social media work, office coverage, and answering questions from students and parents, among other duties.

We require excellent customer service, clear communication, and strong organizational skills.

Qualifikationen

• Ability to lift packages up to 20 pounds.
• Excellent customer service skills.
• Clear communication, including written and verbal.
• Strong organization and attention to detail.
• Ability to complete administrative tasks neatly.

Aufgaben

• Staff the residential office during scheduled shifts.
• Handle administrative tasks, logs, reports, and emails.
• Respond to inquiries from students and parents.
• Conduct residence hall tours during shifts.
• Assist with dorm initiatives and marketing events.
• Maintain confidentiality in all duties.
• Lockouts and keycard encoding as required.
• Provide excellent customer service.

Kenntnisse

Customer service

Communication skills

Organizational skills

Administrative tasks

Mail sorting

Dexterity

Ausbildung

Graphic design courses

Tools

Google Suite

Microsoft Office

Jobbeschreibung

Job Overview

We are seeking competent Community Assistants to support the daily operation of the residence hall offices during the Fall 2026 - Spring 2027 academic year. Based on needs and talents, this position will assist with graphic design, social media influence, office coverage, answering questions from students and parents, and other duties as assigned.

We are seeking competent Community Assistants to support the daily operation of the residence hall offices during the Fall 2026 - Spring 2027 academic year. Based on needs and talents, this position will assist with graphic design, social media influence, office coverage, answering questions from students and parents, and other duties as assigned.

RESPONSIBILITIES

• Office Responsibilities Staff the residential office during your schedule shift and maintain a visually appealing, clean, and sanitized work area.
• Administrative tasks including completing paperwork (log, reports, etc), responding to building emails and voicemails, assisting with filing, and other office coverage tasks as needed.
• Contact Hall Staff regarding emergencies and as necessary.
• Provide excellent customer service in all interactions with residence hall occupants.
• Conduct tours of the residence hall during your designated shift.
• Other duties as assigned.
• Maintain confidentiality in all aspects of the position.
• General ResHall duties as assigned including but not limited to: Lockouts.
• Keycard encoding.
• Assisting professional staff with dorm initiatives including creating marketing events, posting signs, etc.

MINIMUM QUALIFICATIONS

• Ability to lift packages that weigh at least 20 pounds.
• Excellent customer service skills.
• Clear communication skills: listening, verbal & written skills etc.
• Dexterity, efficiency, and self-motivation to sort large volumes of mail.
• Good organizational skills, reliable, dependable, and attentive to details.
• Ability to complete administrative tasks neatly and legibly.

PREFERRED QUALIFICATIONS

• Graphic design experience or courses.
• Ability to use computer software including Google and Microsoft Suite.
• Experience with Google Suite.

WORK MODE

On-Campus Position - Employees in this position are expected to work on-campus during regularly scheduled work hours due to the nature of the work being that which is not feasible, or not in the best interest of the organization, to be performed remotely.

CAs are required to work a minimum of 10 hours and cannot exceed a maximum of 15 office hours per week. Hours may include weekends if coverage is needed of the office and a CA is available to work. Additionally, hours must be worked between 9am-5pm, Monday through Friday.

HOURLY RATE: 17.00/hr

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law.

The New School recognizes and values the benefits of a diverse workforce.

Since our founding in 1919, The New School has redrawn and redefined the boundaries of intellectual and creative thought as a preeminent academic center. At our university, students have the academic freedom to shape their unique, individual paths for a complex and rapidly changing world. As a New School employee, you will be a part of the university’s mission to prepare and inspire students to bring about positive change in the world.