Residential Drain & Sewer Technician — Problem Solver

Mr. Plumber Atlanta; Marietta (GA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Performance‑based bonus opportunities

Company‑provided vehicle and equipment

Health, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Family‑friendly scheduling

Career advancement opportunities

A team‑oriented work environment

Job summary

Mr. Plumber Atlanta is seeking a dependable Plumbing Drain Technician to diagnose and resolve residential plumbing issues, while delivering professional service to homeowners. You’ll work hands-on, communicate clearly, and contribute to a team-focused company that values safety and quality.

The role offers a company vehicle, training, and opportunities for career advancement within a supportive home-services group. If you enjoy solving problems and helping families, apply today.

Qualifications

• 1-2 years experience in drain diagnoses and problem solving.
• Knowledge of residential and commercial plumbing
• Mechanical aptitude
• Professional appearance and grooming
• Previous residential plumbing experience preferred.
• Strong knowledge of residential plumbing systems and repair practices.
• Strong mechanical aptitude and problem‑solving skills.
• Ability to diagnose plumbing issues and determine appropriate solutions.
• Comfortable working in crawl spaces, tight areas, and varying indoor and outdoor conditions.
• Excellent communication and customer service skills.
• Ability to explain technical issues in a way homeowners can easily understand.
• Self‑motivated and able to work independently.
• Professional appearance and positive attitude.
• Valid driver’s license and acceptable driving record.
• Ability to pass required background and pre‑employment screening.

Responsibilities

• Camera and diagnose sewer and mainline plumbing problems and provide cost estimates to the customer
• Provide solutions to sewer, drain and mainline problems
• Educate and assist customers on the importance of sewer inspection, repair and replacement
• Unclog and clean sewers and drains for the customer using proper equipment and tools
• Protect all company drain equipment and jetting equipment against abuse, misuse and negligence
• Work with field technicians, warehouse, dispatch and management to ensure overall success
• Exhibit a professional and knowledgeable attitude
• Diagnose, repair, and install residential plumbing systems and components.
• Troubleshoot plumbing issues involving water lines, drains, toilets, faucets, water heaters, and other residential plumbing systems.
• Perform plumbing repairs and installations according to company standards and applicable codes.
• Identify the root cause of plumbing problems and clearly communicate findings to homeowners.
• Explain recommended repairs and solutions in a way homeowners can easily understand.
• Provide customers with options for resolving identified plumbing issues and obtain approval before completing additional work.
• Perform drain cleaning and other plumbing services when needed.
• Use plumbing tools, diagnostic equipment, sewer cameras, and other equipment as required.
• Remove and replace plumbing fixtures and components as necessary to complete repairs.
• Maintain accurate service documentation using company technology.
• Keep your company vehicle, tools, and equipment clean, organized, stocked, and properly maintained.
• Follow all company safety policies, procedures, and quality standards.
• Respect customers’ homes and property by maintaining a clean and professional work environment.
• Communicate effectively with dispatch, management, and other members of the team.
• Provide an exceptional customer experience from arrival through completion of the service.

Skills

Drain diagnosis

Customer service

Mechanical aptitude

Communication skills

Valid driver’s license

Tools

Sewer cameras

Jetting equipment

Diagnostic equipment

Job description

Mr. Plumber Atlanta is seeking a dependable Plumbing Drain Technician to diagnose and resolve residential plumbing issues, while delivering professional service to homeowners. You’ll work hands-on, communicate clearly, and contribute to a team-focused company that values safety and quality.

The role offers a company vehicle, training, and opportunities for career advancement within a supportive home-services group. If you enjoy solving problems and helping families, apply today.