Drain & Sewer Technician — Diagnostics, Repairs & Service

Mr. Plumber Indiana; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Telehealth

401k Retirement

Disability Insurance

Life Insurance

Wellness Program

Employee Assistance Program

Paid Time Off

Paid Holidays

Community Service Day

Plumbing School & Licensing Support

Job summary

Mr. Plumber/Williams Comfort Air in Indianapolis is hiring a Plumbing Drain Technician to diagnose, clear, repair, and maintain residential drain and sewer systems while delivering exceptional customer service.

You'll work with homeowners, use snakes, jetting equipment, cameras, and other tools; the role includes training, licensure support, and advancement opportunities. Join a growing team that invests in people, provides industry-leading training, and offers a clear path for career growth in

Qualifications

• Valid driver's license with a clean driving record.
• Experience in drain cleaning, plumbing, or sewer service preferred.
• Experience operating drain cleaning equipment, sewer cameras, and jetting machines preferred.
• Strong troubleshooting and diagnostic skills.
• Excellent communication and customer service abilities.
• Ability to explain technical issues clearly to customers.
• Detail-oriented with strong organizational skills.
• Plumbing license or willingness to obtain licensing through company-sponsored training.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Diagnose, clear, repair, and maintain residential drain and sewer systems.
• Perform drain cleaning services using snakes, jetting equipment, cameras, and other specialized tools.
• Identify plumbing issues and recommend appropriate solutions.
• Educate homeowners on repair and replacement options and help them decide.
• Promote company services, maintenance agreements, and additional solutions as appropriate.
• Complete assigned service calls professionally and to company standards.
• Maintain accurate job documentation, warranty information, inventory records, and timekeeping.
• Communicate with dispatch, management, and support teams throughout the day.
• Maintain company vehicles, tools, and equipment in safe condition.
• Follow all safety policies and participate in ongoing training and development.
• Represent the company professionally while delivering outstanding customer service.
• Obtain proper certifications; company assists with training.

Skills

Valid driver's license

Customer service

Troubleshooting

Communication

Independence

Education

Plumbing license or willingness to obtain

Tools

Drain cleaning equipment

Sewer cameras

Jetting machines

Job description

Mr. Plumber/Williams Comfort Air in Indianapolis is hiring a Plumbing Drain Technician to diagnose, clear, repair, and maintain residential drain and sewer systems while delivering exceptional customer service.

You'll work with homeowners, use snakes, jetting equipment, cameras, and other tools; the role includes training, licensure support, and advancement opportunities. Join a growing team that invests in people, provides industry-leading training, and offers a clear path for career growth in