Residential Door Attendant - Part-Time (Koch Center)

Memorial Sloan Kettering Cancer Center; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the dedicated team at a leading cancer treatment center as a Residential Door Attendant. You’ll play a crucial role in providing exceptional customer service while ensuring the safety and well-being of our patients and visitors. If you possess strong interpersonal skills and a passion for service, this is a fantastic opportunity to kickstart your career.

Qualifications

• Prior concierge or Door Attendant experience highly preferred.
• Good interpersonal communication and judgment skills.

Responsibilities

• Observe all persons entering the building and maintain accurate logs.
• Assist residents and manage keys and access to apartments.
• Control public gathering and maintain lobby appearance.

Skills

Customer relationship building

Interpersonal communication

Judgment skills

Tools

Buildinglink

Keylink

Job description

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Job Description

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving quality and improving outcomes.

For the 30th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 greatest Places to Work in Healthcare in 2019, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2019. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Service is at the heart of what we do, and we take pride in delivering outstanding customer service and providing a safe, clean, and welcoming environment for our patients. Apply now to join our team as a Residential Door Attendant, and kick start your career!

Role overview:

• Station in the lobby area to observe the entry of all persons into the building
• Not leave post unattended unless vital, i.e. assisting a building resident, or an emergency.
• Keep complete and accurate log books indicating names and times of all visitors and workmen to assigned building.
• Be responsible for the control of any keys used in work duties.
• If vital, provide apartment access to authorized resident and/or family member.
• Be required to accept resident packages for safe keeping and return to residents upon their arrival.
• Have proven understanding of building security system(s) and procedures.
• Sort and distribute mail and packages
• Control public gathering at entrance ways and lobby areas.
• Assist residents, their families or visitors, getting into and out of vehicles.
• Provide residents with card key access to residence/rooms and collect credit card payment at check out
• Maintain post appearance and overall lobby/bathroom appearance.
• Stand, walk, climb, and bend most of the day. Occasionally lift, push, pull, and carry medium to heavy weights.
• Be Exposed to outside elements during the work day.

Key Qualifications:

• Capable of building strong customer relationships and delivering customer-centric solutions.
• Willing to take action and eager to accept new opportunities and tough challenges with a sense of urgency, high energy, and passion.
• You are openly relatable and comfortable with diverse groups of people

Core Skills:

• Good interpersonal communication and judgment skills
• Prior concierge or Door Attendant experience highly preferred.
• Understanding of Buildinglink and Keylink preferred.

Additional Information:

• Location: 411 East 75th Street
• Reporting to the Manager, Security

Helpful links:

• MSK's Compensation Philosophy
• Review our great benefits offerings

Pay Range $23.54-$35.44

#LI-Onsite

#LI-Onsite

About the company

Memorial Sloan Kettering Cancer Center is a cancer treatment and research institution in New York City, founded in 1884 as the New York Cancer Hospital.

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