Residential Counselors - 1 Full Time Evenings, 1 Full Time Nights, 1 PT Weekends (every other w[...]

MedStar Health; Lowell (MA); On-site; Full time

Job summary

MedStar Health is seeking dedicated Residential Counselors for full-time and part-time shifts at their shelter program. Providing essential life skills support and ensuring client safety are crucial responsibilities. Candidates should have a High School Diploma and experience in social services is preferred, along with strong communication and crisis management skills. This role offers a competitive salary starting at $20.59 per hour, along with a comprehensive benefits package for full-time employees.

Benefits

4 weeks of Paid Time Off

Medical, dental, and vision insurance

Paid Life Insurance

Tuition reimbursement

12 paid holidays

Paid sick leave

Career advancement and professional development

5% contribution to 401K plan

Qualifications

• 1 year previous experience working in social services preferred.
• Excellent crisis management skills and proficiency in communication.
• Bilingual skills preferred as a plus.

Responsibilities

• Provide life skills support and oversight of shelter operations.
• Assist with client intake and orientation activities.
• Ensure safety and emergency crisis management.

Skills

Customer Service

Crisis Management

Organizational Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Bilingual Skills

Education

High School Diploma or equivalent

Tools

Basic Computer Software

Job description

Residential Counselors

Full Time Evenings - M-F 4PM-12AM

Full Time Nights - M-F 12AM-8AM

Part-time - Saturdays & Sundays 8am-4pm. Every other weekend

*Please indicate which shift you are interested in/open to*

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 650 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

• Pay (for this role): starting at $20.59


• Casual work environment


• 4 weeks of Paid Time Off


• Medical, dental, and vision insurance


• Paid Life Insurance


• Tuition reimbursement


• 12 paid holidays


• Paid sick leave


• Career advancement and professional development


• 5% contribution to your 401K retirement plan whether you participate on your own or not


• Great coworkers and a great mission with an outstanding Community Action Agency

*Full benefits package available only for the full-time roles*

We have an opening for individuals to work in our Shelter Staff program. Residential Counselors are responsible for working closely with clients in a congregate emergency residential shelter site, to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations which include enforcing safety measures, program rules, and evening expectations using a trauma informed and client centered approach. Other responsibilities include: assisting with screening, intake activities and orientation of new clients into the shelter program; providing guidance and information to clients regarding the daily activity schedule, house rules and policies; overseeing security and safety; completing housekeeping duties; ensuring daily chores are completed; providing emergency crisis management to individuals.

Qualifications include:

• High School Diploma or equivalent required


• 1 year previous experience working with individuals in need of social services (preferably low income individuals) strongly preferred


• Excellent customer service, organizational, interpersonal, oral and written communication skills


• Excellent crisis management skills


• Proficient computer skills required in basic computer software and data collection


• Good attention to detail


• Bilingual skills preferred

Equal Opportunity Employer - Vets/Disabled