Residential Counselor - Wanaque

Fountain House; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking compassionate Residential Counselors to provide essential support to individuals living with mental illnesses. This role involves engaging members in daily life skills, ensuring a safe and stable living environment, and collaborating with a dedicated care team. The ideal candidate will have a strong background in residential support, excellent communication skills, and the ability to handle crises effectively. Join a caring community committed to fostering recovery and independence for its members, and make a meaningful impact in their lives.

Qualifications

• 1-3+ years’ work experience in a residential or similar setting required.
• Must obtain staff exclusion list (SEL) and criminal background check clearance.

Responsibilities

• Engage and support members with apartment maintenance and cleanliness.
• Assist members with community support services and case management work.
• Conduct rounds to ensure safeguards are in place throughout residential space.

Skills

Member Support

Crisis De-escalation

Community Support Services

Communication Skills

Education

Undergraduate Degree

Equivalent Work Experience

Job description

Description

POSITION SUMMARY

Fountain House’s housing program provides a sense of safety and stability, ensuring that members (individuals living with mental illness(es), remain housed, establish a safe space for recovery, develop independent living skills, increase their self-sufficiency, and build a strong foundation from which they can achieve their life goals.

Our Residential Counselors (RC) will provide exemplary care and support to our member residents. We strive to create a safe, caring, and collaborative community where our members will thrive and achieve their goals by providing support to members’ daily lives at the Wanaque Residence.

Friday, Saturday Sunday & Monday 12PM-10PM

$

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

Member Support

• Engage and support members with apartment maintenance and cleanliness, training in necessary tasks for the upkeep of the residence environment and personal well-being of resident members
• Participate in an integrated care team providing feedback, advocacy and support to FH clinical staff, case management support staff, vocational staff, and social practitioners
• Assist members with all aspects of community support services and case management work (including housing and entitlements, clinical linkage, and follow-up, etc.)
• Support a caseload between two-three members-member’s list assignment is up to three depending on census
• Complete weekly progress notes for each assigned member in accordance with the guidelines of the Office of Mental Health (OMH)
• Develop Service Plans and complete Service Plan Reviews every 3-months for each assigned member in accordance with the guidelines Office of Mental Health (OMH)
• Observe the self-administration of member medication and document on medication monitoring sheets
• Accompany members with medical appointments, clubhouse visits and community engagements
• Oversee and assist members with activities of daily life skills (ADL) that includes cleaning, proper hygiene, medication management skills, money management, fire safety, cooking, etc.
• De-escalate potential member crises and alert supervisor of ongoing issues if required
• Liaise with social practitioners to encourage consistent unit attendance for positive social wellbeing
• Create problem-solving strategies to address member crises

Building Safety & Maintenance

• Conduct rounds to ensure safeguards are in place throughout residential space, for member safety
• Request work orders for building maintenance that adhere to city and state guidelines, including fire safety drills, and keeping maintenance logs

General Duties

• Transport members to community activities or medical appointments per request
• Responsible for reception duties of the residence including answering the phones, scheduling, and taking accurate messages
• Attend staff meetings and professional development training as required
• Other duties may be assigned as needed

REQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALS

• Undergraduate degree required or an equivalent work experience and training in similar settings required
• 1-3+ years’ work experience in a residential, housing, or similar setting required
• Provide exceptional ongoing support and member confidentiality
• Flexible and able to work any residential shift, including evenings and weekends, as needed
• Valid Driver’s License highly preferred, not required
• Must obtain staff exclusion list (SEL), statewide central registry (SCR) and criminal background check (CBC) clearance