Residential Counselor II | Holyoke ERP

ZipRecruiter; Holyoke (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

A community-focused organization in Holyoke, MA is seeking a Residential Counselor II to provide leadership and support for youth in a therapeutic environment. Ideal candidates will have experience in human services, a passion for helping youth, and effective crisis intervention skills.

Benefits

Retirement Plan 403(b)

Health, Dental, Vision, Pet, and Life Insurance

Paid vacations

Paid holidays

Mileage Reimbursement

Career Growth Opportunities

Clinical Licensing Support

Qualifications

• At least one year of experience working with youth.
• Prior supervisory experience.
• Valid driver’s license and availability of a vehicle.

Responsibilities

• Lead a shift in the absence of the Supervisor.
• Support youth treatment plans during shifts.
• Provide crisis intervention as trained.

Skills

Leadership

Crisis Intervention

Cultural Sensitivity

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in a human services field

Job description

Job Description

Why Work for Gandara:

Explore career pathways in Behavioral Health, Substance Use and Recovery, Community-Based Clinical Services, Adolescent and Family Services, Adult Residential, Maintenance, and Administration! Whether in an entry-level or leadership role, Gandara provides the tools and resources to enhance your career growth. Opportunities allow you to transition your skills and experience to meet the organization's mission. Join the Gándara team today and be part of a community-focused organization!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet, and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse Population
• Student Loan Forgiveness Eligibility
• Clinical Licensing Support

Job Title: Residential Counselor II | Holyoke ERP

Work Location: Holyoke, MA

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

The Residential Counselor II role builds upon the Residential Counselor I position, with increased leadership responsibilities. The staff is expected to fulfill all Residential Counselor I expectations and take on additional leadership duties. The role involves maintaining a therapeutic environment within the residence, ensuring the safety, medical needs, emotional support, and daily living needs of clients are met. The counselor will also participate in developing and implementing reasonable limits and structure for each child, both within the residence and the community, in a fair and consistent manner.

Duties and Responsibilities

• Lead a shift in the absence of the Supervisor.
• Support youth treatment plans during shifts.
• Accurately document all required information.
• Act as a “Staff Advocate” for clients.
• Respond safely and appropriately to emergency situations.
• Respect and value each individual's culture.
• Promote trauma-informed practices during shifts.
• Provide crisis intervention as trained.
• Immediately notify the Program Manager of client crises, suspected illegal activities, or incidents.
• Assist clients with daily activities such as shopping, meal preparation, housekeeping, banking, and appointments.

Minimum Qualifications

• High school diploma or equivalent.
• Associate’s or Bachelor’s degree in a human services field.
• At least one year of experience working with youth.
• Prior supervisory experience.
• Valid driver’s license.
• Meet agency requirements for driving history.
• Availability of a vehicle to transport clients or support services.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. This policy applies to all employment terms, including recruiting, hiring, promotion, termination, and training.