Residential Counselor I/ II-FSW (CHL)

Hahhh; Worcester (MA); On-site; USD 35,000 - 55,000; Part time

Job summary

Join a premier health system as a Residential Counselor II, where you will play a vital role in supporting clients through recovery. This position emphasizes person-centered care and effective communication with clients and staff. You will assist residents with daily living activities, implement treatment plans, and foster a safe and therapeutic environment. This is an exciting opportunity to make a meaningful impact in the lives of individuals seeking support. If you're passionate about helping others and have a background in psychology or human services, this role is perfect for you. Embrace the chance to grow your career in a collaborative and rewarding setting.

Benefits

Signing bonus available

Qualifications

• Minimum high school diploma required; Bachelor's preferred in psychology or human services.
• Must pass a CORI background check.

Responsibilities

• Provide support using recovery-oriented principles and assist with daily living activities.
• Implement treatment plans and document client progress accurately.
• Ensure a safe therapeutic environment and assist with medication management.

Skills

Effective communication

Person-centered strength-based communication

Understanding of addiction and recovery

Observation and documentation skills

Education

High school diploma/GED/HiSet

Bachelor’s degree in psychology or human services

Job description

Residential Counselor II-FSW (CHL)

Apply remote type On-site (100% Onsite) locations Worcester, MA time type Part time posted on Posted 30+ Days Ago job requisition id R24113544

Exemption Status: Non-Exempt

Schedule Details: Weekends (Saturday and Sunday)

Scheduled Hours: 7am- 3pm

Shift: 4 - Mixed Shift, 7.5 Hours (United States of America)

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

I. Major Responsibilities:

1. Performs duties using recovery-oriented principles.
2. Demonstrates person-centered strength-based communication and relationship with Persons.
3. Demonstrates effective communication with staff, peers, and other professionals.
4. Ability to observe, document, teach, and respond to mental and physical health as well as other needs of clients such as community living skills.
5. Serves as a residential counselor for specified number of residents as directed.
6. Assists in creating a safe therapeutic milieu by fostering a culture of recovery.
7. Implements treatment plans; interventions, and properly documents using progress/service notes.
8. Assists with the client admission process by completing all required documentation accurately, as required.
9. Searches clients and their belongings for contraband upon admission and as required.
10. Works with clients to assist with activities of daily living (ADL’s) which may include, but are not limited to, personal hygiene and self-care skills, laundry, money management and budgeting, symptom management, relapse prevention, use of public transportation, problem-solving and conflict resolution, and other interventions as necessary.
11. Ensures healthy menu planning, food shopping, and meal preparation through coordination and assistance.
12. Monitors clients’ medication, refills, documentation of medications and changes, assists with attending appointments, and safe storage.
13. Works with clients to maintain the residence on a daily basis including chores, bedroom upkeep, yard, and other light housekeeping duties.
14. May be required to provide physical assistance, close supervision, and other such duties.
15. Maintains and complies with regulations as applicable for DMH, HUD, BSAS, and DPH such as MAP Certification, Human Rights, Dual Diagnosis, Infection Control, Vital Signs, workplace violence certification, CPR, First Aid, annual compliance training, and other CHL required trainings.
16. Assists individuals with intervention work as outlined in their treatment plans.
17. Leads skill development and/or other group(s) as assigned.
18. Redirects clients as needed in order to provide a safe atmosphere/environment.
19. Provides crisis intervention and support. Monitors client location and condition per program regulations.
20. Performs program cleaning, including laundry, clerical work, and/or organizing program supplies as assigned.
21. Notifies supervisor of any identified problem or deficiency in the program.
22. Reviews resident records, medication logs, and treatment plans for completeness and accuracy as assigned.
23. Answers telephone in a professional manner while documenting all relevant information.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors.
6. Maintains regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Grade C02: Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
2. Grade C04: Residential Counselor II: Requires a Bachelor’s degree; preferably in the field of psychology or human services.
3. Driving Requirements:
1. For Faith House, Beryl's House, and Orchard Street: Current valid US-Issued driver's license.
2. For Adult Community Clinical Svcs (ACCS) Div: All programs require a current valid US-issued driver’s license and a registered, inspected, and insured automobile for work-related purposes including transporting clients in a personal vehicle [or a company vehicle].
3. For Passages, MYR, Urgent Care, Detox, TSS, and CSS: Driving is not a requirement.
4. For CSU Leominster: Current valid US-issued driver’s license and a registered, inspected, and insured automobile for work-related purposes including picking up meals in a personal vehicle [or a company vehicle].
4. Must be able to pass a CORI background check.
5. MYR, Beryl’s House, Faith House, Orchard Street: Must be able to pass a CORI (Criminal Offender Background Check) and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check).

Preferred:

1. Certification in addiction counseling or a minimum of 2 years' experience in the substance abuse field.

Experience/Skills:

Required:

1. Understanding of addiction and recovery.
2. Demonstrates person-centered strength-based communication and relationship with Persons.
3. Demonstrates effective communication with staff, peers, and other professionals.
4. Ability to observe, document, teach, and respond to mental and physical health as well as other needs of clients such as community living skills.

Preferred:

1. Previous human services experience.

Unless certification, licensure, or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

III. Physical Requirements

Work is considered medium. May need to lift up to 10 lbs. regularly and up to 20 lbs. occasionally.

Work is indoors in a patient-facing environment.