Residential Counselor; Crisis Stabilization Unit - Evenings, 32 hours

UMass Memorial Health; Worcester (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading health system in Central Massachusetts seeks a Residential Counselor to assist with treatment services and patient care. The role emphasizes effective communication and relationship-building with clients, ensuring compliance with treatment plans and fostering a supportive environment. Candidates should have a high school diploma or GED, with a bachelor's degree preferred. Join a dedicated team committed to exceptional patient care and community healing.

Benefits

Signing Bonus

Qualifications

• Minimum of a high school diploma/GED required.
• Bachelor's degree preferred in psychology or human services.
• Must pass a CORI background check.

Responsibilities

• Assist with implementation of treatment services.
• Monitor daily patient activities and assist with direct client care.
• Create a safe therapeutic environment.

Skills

Communication

Observation

Teaching

Education

High School Diploma/GED

Bachelor's Degree in Psychology or Human Services

Associates Degree

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Friday, Monday, Saturday, Sunday

Scheduled Hours:

3p - 11:30p

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

71000 - 0671 CCS Worcester

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Functions as a member of the treatment team by assisting with the implementation of treatment services. This includes but is not limited to monitoring of daily patient activities, assisting with direct client care, documentation, orientation of clients to the unit, and ensuring that clients comply with all treatment groups and unit/program rules.

I. Major Responsibilities:
1. Performs duties using recovery-oriented principles.
2. Demonstrates person centered strength-based communication and relationship with Persons.
3. Demonstrates effective communication with staff, peers and other professionals.
4. Ability to observe, document, teach and respond to mental and physical health as well as other needs of clients such as community living skills.
5. Serves as a residential counselor for specified number of residents as directed.
6. Assists in creating a safe therapeutic milieu by fostering a culture of recovery.
7. Implements treatment plans; interventions and properly documents using progress/service notes.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Grade C02: Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
2. Grade C04: Residential Counselor II: Requires a Bachelor's degree; preferably in the field of psychology or human services.
3. Driving Requirements:
a. For Faith House, Beryl's House, and Orchard Street: Current valid US-Issued driver's license;
b. For Adult Community Clinical Svcs (ACCS) Div: All programs require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company vehicle].;
c. For MYR (Motivating Youth Recovery), , Detox, TSS (Transitional Support Services), CSS (Clinical Stabilization Service), CSU (Crisis Stabilization Units), and ATS (Acute Treatment Services): Driving is not a requirement.

4. Must be able to pass a CORI background check.
5. MYR, Beryl's House, Faith House, Orchard Street: Must be able to pass a CORI (Criminal Offender Background Check) and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check)

Preferred:
1. Associates degree.
2. If working in a Substance Use Program, certification in addiction counseling or a minimum of two (2) years of experience in the substance abuse field.

Experience/Skills:
Required:

1. Demonstrates person centered strength-based communication and relationship with Persons.

2. Demonstrates effective communication with staff, peers and other professionals.

3. Ability to observe, document, teach, and respond to mental and physical health as well as other needs of clients such as community living skills.

4. Awake Overnight Residential Counselors: Must be able to remain awake and alert during the overnight shift to provide a safe and healthy environment for our staff and co-workers.

Preferred:
1. Previous human services experience.

2. If working in a Substance Use Program, understanding of addiction and recovery.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered medium. May be required to lift up to 10 lbs frequently and up to 20 lbs occasionally. Work is indoors in a patient-facing environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.