Residential Counselor, Crisis Stabilization Unit- 40 Hour, Days

UMass Memorial Health; Worcester (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a compassionate Residential Counselor for their Crisis Stabilization Unit. This engaging role involves providing exceptional patient care, assisting with treatment plans, and creating a safe therapeutic environment for clients. You will work closely with a dedicated team to ensure the well-being of residents, implementing person-centered communication and fostering recovery. If you are passionate about making a difference in the lives of individuals in crisis, this opportunity is perfect for you. Join a collaborative team committed to healing and support in a dynamic healthcare setting.

Benefits

Signing Bonus

Health Insurance

Retirement Plan

Paid Time Off

Qualifications

• High school diploma required; Bachelor's preferred for advanced roles.
• Must pass CORI background check for employment eligibility.

Responsibilities

• Assist with treatment services and monitor daily patient activities.
• Create a safe therapeutic environment and foster recovery culture.
• Document client progress and assist with daily living activities.

Skills

Communication Skills

Crisis Intervention

Documentation Skills

Patient Care

Team Collaboration

Education

High School Diploma or GED

Bachelor's Degree in Psychology or Human Services

Job description

Residential Counselor, Crisis Stabilization Unit- 40 Hour, Days

UMass Memorial Health Care | Worcester, MA 01601

Exemption Status

Non-Exempt

Scheduled Hours

7a-3:30p

Shift

1 - Day Shift, 8 Hours (United States of America)

Hours

40

Cost Center

71000 - 0671 CSU Worcester

Union

SEIU Local 509 Community Health Link

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other.

Responsibilities

1. Functions as a member of the treatment team by assisting with the implementation of treatment services, including monitoring daily patient activities, assisting with direct client care, documentation, and orientation of clients to the unit.
2. Demonstrates person-centered, strength-based communication and relationships with clients.
3. Communicates effectively with staff, peers, and other professionals.
4. Observes, documents, teaches, and responds to mental and physical health needs of clients.
5. Serves as a residential counselor for a specified number of residents as directed.
6. Creates a safe therapeutic milieu by fostering a culture of recovery.
7. Implements treatment plans and documents progress/service notes accurately.
8. Assists with the client admission process by completing all required documentation accurately.
9. Searches clients and their belongings for contraband upon admission and as required.
10. Assists clients with activities of daily living (ADLs), including personal hygiene, self-care skills, laundry, money management, symptom management, and conflict resolution.
11. Ensures healthy menu planning, food shopping, and meal preparation through coordination and assistance.
12. Monitors clients' medication, documentation, and assists with attending appointments.
13. Maintains the residence on a daily basis, including chores and light housekeeping duties.
14. Provides physical assistance and close supervision as required.
15. Maintains compliance with regulations applicable to DMH, HUD, BSAS, and DPH.
16. Leads skill development and/or other groups as assigned.
17. Provides crisis intervention and support, monitoring client location and condition per program regulations.
18. Performs program cleaning and clerical work as assigned.
19. Notifies supervisor of any identified problems or deficiencies in the program.
20. Reviews resident records and treatment plans for completeness and accuracy as assigned.
21. Answers telephone in a professional manner while documenting all relevant information.

Qualifications Required

1. Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
2. Residential Counselor II: Requires a Bachelor's degree; preferably in psychology or human services.
3. Driving Requirements:

• For Faith House, Beryl's House, and Orchard Street: Current valid US-Issued driver's license.
• For ACCS Division: Current valid US-issued driver's license and a registered, inspected, and insured automobile for work-related purposes.
• For MYR, Detox, TSS, CSS, CSU, and ATS: Driving is not a requirement.

Must be able to pass a CORI background check.

For MYR, Beryl's House, Faith House, and Orchard Street: Must be able to pass a CORI and a DCF/CPS background check.

Preferred Qualifications

• If working in a Substance Use Program, certification in addiction counseling or a minimum of two (2) years of experience in the substance abuse field.
• Previous human services experience.
• Understanding of addiction and recovery if working in a Substance Use Program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other.