Residential Counselor

Plummer Youth Promise; Salem (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

403(b) retirement plan

Paid time off

Training and development

Wellness resources

Mission-driven culture

Job summary

Plummer Youth Promise is seeking compassionate Residential Counselors to join our Community Treatment Residential and Youth and Young Adult Group Residence Program in Massachusetts. You’ll supervise and engage residents, support treatment goals, and help create a safe, nurturing environment.

This full-time role offers benefits including medical and dental insurance, a 403(b) retirement plan, and paid time off.

Qualifications

• Bachelor’s degree preferred; experience with youth is a plus.
• Strong interpersonal, communication and teamwork skills.
• Professional boundaries and sound judgment.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Provide direct supervision and guidance for residents.
• Engage youth through CPS and TCI models.
• Support daily life skills, meals, chores, transportation and activities.
• Document progress and communicate with the treatment team.
• Attend trainings and professional development opportunities.

Skills

Interpersonal skills

Communication

Teamwork

Professional boundaries

Judgment

Education

Bachelor's degree

Job description

Benefits

• Opportunity for advancement
• Paid time off

Make a real difference in the lives of youth! Plummer’s Community Treatment Residential and Youth and Young Adult Group Residence Program is seeking compassionate Residential Counselors to join our team. In this role, you’ll supervise and engage residents, support their treatment goals, and help create a safe, nurturing environment.

Available shifts

• Tuesday through Saturday 3-11pm
• Friday, Saturday, Sunday, Monday 11pm-7am

Why You’ll Love This Role

• Work directly with youth and families using strength-based, trauma-informed approaches
• Be part of a collaborative, mission-driven team
• Participate in meaningful work that has a tangible impact on residents’ lives
• Full-time position with medical and dental benefits

What You’ll Do

• Provide direct supervision and guidance for residents
• Engage youth through the Collaborative Problem Solving (CPS) Model and Therapeutic Crisis Intervention (TCI)
• Support daily life skills, meals, chores, transportation, and activities
• Document progress and communicate with the treatment team
• Attend trainings, meetings, and professional development opportunities

What We’re Looking For

• Strong interpersonal, communication, and teamwork skills
• Professional boundaries and sound judgment
• Ability to thrive in a fast-paced, dynamic environment
• Bachelor’s degree preferred, experience with youth a plus

Requirements

• Valid Massachusetts driver’s license and acceptable driving history
• Ability to ascend/descend stairs, bend, reach, and lift up to 75 pounds
• Visual and hearing acuity to perform essential job functions

Core Competencies

• Communication: Clear, timely, and professional communication
• Conflict Management: Resolves conflicts constructively while maintaining confidentiality
• Initiative: Proactive, engaged, and creative in supporting residents and the program
• Self-Awareness & Development: Open to feedback and committed to professional growth
• Teamwork: Collaborates effectively to achieve team objectives
• Quality Management: Strives for accuracy, thoroughness, and continuous improvement

Why Join Us

• 100% Employer Provided Medical Insurance
• 100% Employer Provided Dental Insurance
• Generous Employer Contribution toward Medical Deductible
• 403(b) retirement plan
• Paid time off
• Training & development opportunities
• Wellness resources
• A mission-driven culture where every youth deserves a family

This is more than a job — it’s a chance to transform lives by helping youth stay home, go home or find home! Join us at Plummer and make a meaningful difference every day. Apply today!