Residential Coordinator

Centerstone; Missouri; On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

PTO

Health benefits

Dental benefits

Vision benefits

Retirement plan

Life insurance

Training programs

Career advancement

Friendly culture

Job summary

Burrell Behavioral Health in Saint Louis, MO seeks a Residential Coordinator to lead a team of Behavioral Health Technicians in a safe, structured residential setting aligned with treatment goals. You will supervise staff, oversee daily activities, and ensure high-quality client care within regulatory standards.

The role emphasizes hiring and onboarding, coaching, compliance, and collaboration with the treatment team to support client recovery and stability.

Qualifications

• Bachelor’s degree in social work, counseling, psychology, psychiatric nursing, or closely related field (or equivalent).
• High School diploma with two years of mental health/substance use treatment and at least one year supervisory experience.

Responsibilities

• Supervise, train, and support Behavioral Health Technicians (BHTs) in daily responsibilities.
• Interview, hire, and onboard new technician staff under supervision of leadership.
• Monitor daily client activities and ensure adherence to program rules, expectations, and safety protocols.
• Provide ongoing supervision, coaching, and performance feedback to staff.
• Conduct regular observations of staff interactions and review relevant documentation.
• Schedule staff to meet program needs and manage overtime.
• Facilitate staff meetings, trainings, and supervisory sessions; maintain required documentation.
• Support client orientation processes including program rules, expectations, and rights.
• Monitor medication management practices and adherence to standards and protocols.
• Participate in treatment team meetings and provide input on client care and staff performance.
• Track staff training requirements, including Relias compliance.
• Complete staff evaluations and performance documentation within required timelines.
• Promote a safe, therapeutic, and recovery-focused environment.
• Perform other duties as assigned by leadership.

Skills

Leadership

Supervision

Staff development

Training

Regulatory compliance

Communication

Education

Bachelor's degree in social work, counseling, psychology, or closely related field

High School diploma with 2 years of mental health experience and supervisory experience

Tools

Relias training

Job description

Residential CoordinatorSkip to main content#Residential Coordinator page is loaded## Residential CoordinatorApplylocations: Hazelwood, MOtime type: Full timeposted on: Posted Todayjob requisition id: R - 25609**Job Description:****Job Title:** Residential Coordinator**Location:** Saint Louis, Missouri**Department:** CB Adult Housing**Employment Type:** Full Time**Job Summary:** Join our compassionate and collaborative team as a Residential Coordinator, where you will play a key leadership role in supporting both staff and clients within a residential behavioral health setting. This position offers the opportunity to make a meaningful impact by overseeing daily operations, supporting staff development, and ensuring a safe, structured, and therapeutic environment for clients. If you are passionate about leadership, teamwork, and providing high‐quality care in a residential setting, this role allows you to contribute to stability, recovery, and long‐term success for those we serve.In this role, you will supervise Behavioral Health Technicians (BHTs), ensure compliance with program policies and regulatory standards, and collaborate with the treatment team to maintain quality care and effective program operations. You will serve as a leader, mentor, and resource to staff while ensuring client needs are met in a safe and supportive environment.**This position offers...** · **Employee Assistance Program** – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · **Mileage Reimbursement** – Company paid for work-related travel · **Employee Discounts** – Hotels, Theme Parks & Attractions, College Tuition · **Workplace Culture** – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, collaborative workforce · **Additional Perks & Benefits** – Scroll down to bottom of this post to learn more**Key Responsibilities:** · Supervise, train, and support Behavioral Health Technicians (BHTs) in daily responsibilities · Interview, hire, and onboard new technician staff under supervision of leadership · Monitor daily client activities and ensure adherence to program rules, expectations, and safety protocols · Provide ongoing supervision, coaching, and performance feedback to staff · Conduct regular observations of staff interactions, including review of video monitoring when applicable · Ensure staff are properly trained on program policies, procedures, and regulatory requirements · Schedule staff in accordance with program needs and maintain appropriate coverage levels · Monitor and manage overtime while ensuring staffing compliance · Facilitate staff meetings, trainings, and supervisory sessions and maintain required documentation · Support client orientation processes including program rules, expectations, and rights · Monitor medication management practices and ensure adherence to standards and protocols · Ensure compliance with urine analysis (UA) procedures and other clinical processes · Participate in treatment team meetings and provide input regarding client care and staff performance · Track and monitor staff training requirements, including Relias compliance · Complete staff evaluations and performance documentation within required timelines · Promote a safe, therapeutic, and recovery‐focused environment · Perform other duties as assigned by leadership**Education, Experience, and/or Credential Qualifications:** · Bachelor’s degree in social work, counseling, psychology, psychiatric nursing, or closely related field**OR...**· High School diploma or equivalent with two (2) years of experience in mental health or substance use treatment and at least one (1) year of supervisory experience**Additional Qualifications:** · Must have a valid driver’s license with an acceptable driving record and current auto insurance · Strong leadership, communication, and organizational skills · Ability to supervise, coach, and develop staff effectively · Knowledge of behavioral health and substance use treatment best practices · Ability to manage multiple tasks and respond effectively in a fast‐paced environment · Strong documentation and problem‐solving skills · Ability to maintain professionalism and composure in crisis situations**Physical Requirements** · Ability to exert up to 10 pounds of force occasionally · Ability to perform repetitive hand, finger, and arm movements for typing and documentation · Ability to sit for extended periods with occasional walking or standing · Ability to meet the physical demands of a sedentary work environment**Position Perks & Benefits:****Paid time off:** full-time employees receive an attractive time off package to balance your work and personal life**Employee benefits package:** full-time employees receive health, dental, vision, retirement, life, & more**Top-notch training:** initial, ongoing, comprehensive, and supportive**Career mobility:** advancement opportunities/promoting from within**Welcoming, warm, supportive:** a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.**Brightli is on a Mission:**A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.