RESIDENTIAL COORDINATOR

Esgwnd; Grand Forks (ND); On-site; USD 42,000 - 64,000; Full time

Job summary

Easter Seals Goodwill ND, Inc. (ESGWND) seeks a Residential Coordinator to coordinate programs and services, supervise staff, and ensure compliance with policies and safety standards across regional offices in North Dakota.

The role supports individuals with developmental disabilities and their families, coordinating finances, housing, transportation, and community activities. The position emphasizes HIPAA compliance, teamwork within an interdisciplinary group, and ongoing staff training to meet

Qualifications

• Residential Coordinators have 1 year of direct work with people with developmental disabilities.
• DD Certification through MSU Developmental Disabilities per prescribed schedule.
• CPR and First Aid and/or Therapeutic Responses via Positive Behavior Support.
• Ability to conceptualize, develop and implement creative plans.
• Ability to multitask and solve problems independently in a fast-paced environment.
• Excellent written, oral and verbal communication skills.
• Exercise discretion, judgment and confidentiality.
• Maintain confidentiality and security of department information and files.
• Ensure compliance with ESGWND policies and safety standards across regions.

Responsibilities

• Coordinate programs and services as directed by the Regional Director.
• Assist and supervise staff to complete documentation on time and review results for progress toward goals.
• Help people manage finances, obtain financial assistance, safeguard possessions, arrange transportation, and engage with the community.
• Supervise DSPs/ESPs and contribute to payroll accuracy.
• Maintain home safety and health standards and ensure appropriate living arrangements.

Skills

Communication skills

Multitasking

Discretion and confidentiality

Problem solving

Team coordination

Documentation/Recordkeeping

Leadership / staff supervision

Education

DD Certification (MSU Developmental Disabilities)

CPR and First Aid / Therapeutic Responses

Experience with developmental disabilities

Job description

GeneralPurpose:The Residential Coordinator performs a wide variety of duties to coordinate the programs and services of Easter Seals Goodwill ND, Inc. (ESGWND) as directed by the Regional Director.

Essential Functions:

• Residential Coordinators will be a part of an interdisciplinary team that will assist individuals and their families to utilize Residential Coordinators may work directly with the people supported when the needs arise.
• Assist and assure that staff (DSPs and ESPs) complete documentation on time and review the results so they can be used to determine progress towards goals.
• Assure that people can manage their finances, seek out financial assistance, maintain and protect their personal possessions, arrange for transportation and be active in their community and use its resources.
• Some Residential Coordinators may be appointed as a signer on Representative Payee accounts at ESGWND.
• Assure that people can maintain their homes and that all living arrangements comply with health, safety and ESGWND standards.
• Assure that people live their best lives by providing needed assistance to complete grooming, hygiene and personal care tasks as well as ensuring that all medical needs are met for the person supported.
• Provide both formal and informal direction and support to Staff so they can support people to achieve their optimum health.
• Assure that staff are trained to assist people in administering their medications, and assure that people supported can schedule, attend, participate and follow recommendations received at appointments.
• Assure that people meet their nutritional needs by encouraging them to eat well-balanced healthy meals and snacks and to follow diets orders established by their doctor and/or family; and to direct staff to prepare meals accordingly.

Follow Guidelines and Policies

• Befullyawareand positively promote the Mission, VisionValues of ESGWND.
• Have a strong knowledge of ESGWND’s policies and procedures.
• Residential Coordinators will uphold HIPPA rules and regulations as well as ensure that all staff maintain confidentiality and professionalism.
• Participate in and use knowledge gained through The Council on Quality and Leadership in Supports for Persons with Disabilities and protocols established by ESGWND and the State of North Dakota Department of Human Services.
• Residential Coordinators should have a general understanding of all the services that ESGWND is licensed to provide, even if that service is not provided outside of your regional office.

Manage Staff

• Recruit, interview, and hire DSPs/ESPs. This will be completed as a team and follow direction laid out by Human Recourses (HR) and Directors.
• Conduct reference checks on all potential hires andmaintainrecords.
• Train, Schedule and supervise DSPs/ESPs. This will look different based on what program the staff is providing support in. Coordinate tomaintainan effective department through proper training of all staff.
• Maintain good Team Member relations.
• Document training and conversations with team members and follow HR guidelines on recordkeeping.
• Motivate Team Members and effectively work with staff with any performance issues.
• Complete payroll and ensure that staff are paid accurately.

Job Criteria:

Education & Experience

• Residential Coordinators will have one year of experience working directly with people with developmental disabilities.
• Become DD Certified by following certification from MSU Developmental Disabilities according to a prescribed schedule for completion of modules.
• Become certified in CPR and First Aid and/or Therapeutic Responses through Positive Behavior Support.
• Ability to conceptualize, develop and implement creative plans
• Ability to multitask and solve problems independently while working in a fast-pacedenvironment
• Excellent written, oral and verbal communication skills.
• Exercise discretion, judgment and confidentiality.
• Maintain confidentiality and security of department information and files.
• Ensure compliance with EWGSND’s policies and procedures and safety standards throughout regional work areas.

Working conditions:

While performing the duties of this job, employees are regularly required to sit for extended periods of time, walk and stand; talk both in person and by telephone; use hands and fingers to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds. Vision abilities include close and distant focus. The noise level in the work environment is usually quiet to moderate. May on occasion be exposed to loud sounds and distracting noise levels. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job.Minimal travel required.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by Team Members assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all Team Members so classified. Other job duties may arise and be assigned by the program director at any time.

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