Residential Case Manager: Patient-Centered Coordination

THRIVE Wellness and Recovery, Inc.; City of Watertown (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

THRIVE Wellness and Recovery, Inc. is seeking a dedicated Case Manager to oversee a residential treatment caseload for about 15–16 patients.

You will coordinate care with counseling and interdisciplinary team members to ensure continuity and high-quality, patient-centered wraparound services within the daily program operations. Responsibilities include arranging transportation, assisting with education and benefits like SNAP, supervising activities, and documenting in the electronic health

Qualifications

• High school diploma or GED required.
• Knowledge of and/or experience working with individuals affected by substance use and mental health disorders.
• Commitment to person-centered care.
• Must maintain valid driver’s license.

Responsibilities

• Maintain a caseload of approximately 15–16 patients and support individualized treatment goals.
• Coordinate with counseling staff regarding daily care and patient progress, including transportation, referrals, and access to resources.
• Lead activities to promote engagement and teach independent living skills (budgeting, meal planning, hygiene, nutrition, household tasks).
• Supervise recreational, vocational, and educational activities and arrange transportation to appointments and community activities.

Skills

Driver's license

Substance use experience

Person-centered care

Education

High school diploma or GED

Associate or bachelor’s degree preferred

Job description

THRIVE Wellness and Recovery, Inc. is seeking a dedicated Case Manager to oversee a residential treatment caseload for about 15–16 patients.

You will coordinate care with counseling and interdisciplinary team members to ensure continuity and high-quality, patient-centered wraparound services within the daily program operations. Responsibilities include arranging transportation, assisting with education and benefits like SNAP, supervising activities, and documenting in the electronic health