Residential Building Services Worker

The University of Georgia; Athens (GA); On-site; USD 16,531 - 24,796; Full time

Job summary

The University of Georgia is seeking a Residential Building Services Worker to perform cleaning and related duties across 1,200+ residents in campus housing. The role requires independence, strong communication, and reliable teamwork to support a 24/7 residential program.

Duties include routine cleaning, on-call coverage, and summer transitions, with shifts possibly including weekends or after-hours. Applicants should have a high school diploma or equivalent and prior custodial experience.

Qualifications

• High school diploma or equivalent and 2 years of related experience.
• Safely operates and uses various custodial tools and equipment.
• Communicates effectively with residents, peers and staff.
• Able to collaborate as part of a team and follow department guidance.

Responsibilities

• Clean, disinfect, and sanitize residence hall areas including bathrooms, floors, and common spaces.
• Maintain stocking levels of soap, paper towels, and cleaning supplies.
• Participate in on-call program and weekend/holiday shifts as required.

Skills

Custodial duties

Teamwork

Communication

Computer skills

Education

HS diploma or equivalent

Tools

OneSource

Microsoft Office

UGA email system

Job description

Residential Building Services Worker

Posting Number: S15042P

Department: Housing – Facilities – Building Services

Location: Athens Area

Position Summary

The primary function of this position is to execute a variety of cleaning tasks throughout residential communities housing 1,200 or more residents. This includes scheduled summer tasks, transitions and the cleaning of rotating camps, conferences and student orientation programs. The position performs duties necessary to uphold communication and customer service with a variety of peers, residents and other departmental stakeholders; performs periodic duties during weekend and holiday shifts and on‑call operations to uphold the standards of care for a 24‑hour, seven‑day a week residential program. Must be available to work specified shift, with occasional additional shifts Saturday, Sunday, or after hours as needed.

Minimum Qualifications

• High school diploma or equivalent and 2 years of related experience

Knowledge, Skills, Abilities and Competencies

• Safely operates and uses various tools associated with the custodial field, e.g. vacuums and custodial machinery.
• Carries out work assignments with the expected degree of independence at the expected level of quality.
• Effectively communicates and collaborates in a professional and consistent manner with a wide variety of individuals such as skilled trades workers, residence hall staff, students/families and other team members via telephone or in person.
• Proven ability to work as a team member.
• Effectively utilize a variety of computer applications in the completion of assigned tasks, including but not limited to OneSource, the Microsoft Office Suite, UGA email and employee websites.

University Housing Expectations

• Commit to a University Housing‑first philosophy by promoting student success and supporting University Housing, Division of Student Affairs and University of Georgia missions and goals.
• Safeguard the physical security of University Housing facilities, protect sensitive information through adherence to cybersecurity policies and best practices, promptly report any security concerns or incidents, and promote a culture of security awareness to ensure secure on‑campus residential communities.
• Embrace an entrepreneurial spirit by sharing opportunities to protect departmental resources and find cost savings.
• Be present and on time for all scheduled work, communicating proactively for unavoidable absences and adhering to policies and procedures for leave requests, as these are crucial for overall productivity, team morale and operational efficiency.
• Provide a positive student experience by being courteous, caring, patient, flexible and working to resolve issues or problems in a timely manner. Collaborate with team members across University Housing, as needed, and communicate issues to supervisors.
• Maintain a positive and productive environment by consistently following department, campus and USG policies and procedures.
• Designation as Essential Personnel Pool requires the employee to report to work when the University is closed or operating under modified conditions. The employee will be contacted by their supervisor with instructions on when and where to report and what duties will be necessary. Communication will occur via the employee’s primary contact information on file (phone, email, or other agreed‑upon method). This designation is reviewed annually during the performance evaluation period to ensure alignment with operational needs.
• Participate in departmental “all hands‑on‑deck” events (e.g., move‑in, move‑out, residence hall emergencies).

Physical Demands

• Climb stairs and ladders. May work from a ladder.
• Bend at the waist and knees.
• Work with arms and hands overhead for an extended period.
• Stand, kneel, or squat for long periods of time.
• Use, care and maintain hand tools and power tools.
• Lift and move items at least 50 pounds in weight, both assisted and unassisted.
• Perform work related duties indoors with steam and humidity or hot/cold conditions and work outdoors in various seasons and weather conditions.

Duties and Responsibilities

Cleaning and Related Duties (65%)

• Thoroughly clean, disinfect, and sanitize all areas of the residence halls including but not limited to bathrooms, flooring, furniture, kitchens, laundry rooms and machines, and common areas.
• Remove trash and recyclables and clean trash cans and recycle bins.
• Maintain a supply of soap, toilet tissue, paper towels, hand sanitizer, etc., in restrooms, kitchens, breakrooms, and public space.
• Track and maintain custodial supplies.
• Participate in the Residential Building Services on‑call program as required.
• Perform thorough cleaning and monitoring of vacant student rooms and apartments.

Summer Transition Operations (20%)

• Perform summer project work assignments including annual deep cleaning of the residence halls.
• Participate in the moving of stock items (e.g., wood bed frames, bed springs, dressers, etc.)
• Maintain cleanliness in the residence halls during New Student Orientation and Camps and Conferences.

On‑Call, Summer Duties, and Miscellaneous Tasks (15%)

• Participate in the required Building Services after‑hours on‑call program.
• Participate in the required weekend shift work, as scheduled.
• Participate in job related training and demonstrate work competency.
• Other duties consistent with the purpose and scope of this position may be assigned.

Legal Statements

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR at [e-mail].

Contact Details

Recruitment Contact Name: Carrie Chitwood

Recruitment Contact Email: [e-mail]