Residential Associate

Community Counseling Solutions; Heppner (OR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Hiring Bonus

Shift differential

Job summary

Community Counseling Solutions is seeking a Residential Associate for Lakeview Heights. The role supports residents with daily living, personal care, and recovery-oriented activities within a structured care plan. It requires calm, compassionate interaction and precise documentation.

The position is 0.9 FTE with rotating day shifts,, offering a $4,950 hiring bonus and shift differentials for nights or weekends. Eligibility includes a high school diploma, driver's license and CPR certification.

Qualifications

• Ability to interact and relate to residents, staff and others with respect and dignity.
• Effective written and verbal communication; understand laws, rules and policies.
• Experience in crisis situations is a plus.

Responsibilities

• Read logs and client documents; make entries during and after shifts.
• Assist residents with self-care, meals, mobility and daily activities.
• Administer prescribed medications per orders and document accordingly.
• Supervise meals, feeding, and dining plans; conduct drills as assigned.
• Orient, train and support residents toward recovery within PCP/ISP guidelines.
• Attend trainings; report safety hazards and policy violations.
• Maintain clean, safe living spaces and report issues promptly.

Skills

Interpersonal skills

Effective communication

Crisis management

Education

High school diploma or equivalent

Driver's license

Criminal background check clearance

Tools

CPR Certification

Job description

JOB TITLE: Residential Associate for Lakeview Heights

FLSA: .9 FTE (Expectation to work 36 hours per week) Rotating Day Shifts from 7:45am - 8pm

LOCATION: Lakeview Heights SRTF

SUPERVISOR: Facility Assistant Administrator

PAY GRADE: B5 ($19.42 - $27.74 per hour, depending on experience) + shift differential for working nights and/or weekends

(2 year Commitment, Staggered-taxed Payout)

• $4,950 Hiring Bonus available until 10/31/26!!

Provides services and supports for clients that help the residents develop appropriate skills to increase or maintain their level of functioning. These services may include the mental health services, rehabilitation services, social services, personal services, medical, dental and other health care services, educational services, financial management services, legal services, vocational services, transportation, recreational and leisure activities, and other services required to meet a resident’s needs as defined in the guidelines of their personal care plan. This person works directly with residents to promote recovery.

Supervision Received

The Assistant Administrator is the immediate supervision and provides supervision of the Residential Associate. However, given the nature of the business, the Facility Administrator will often provide direct supervision, primarily in the absence of the Assistant Administrator.

Supervision Exercised

Position does not supervise or assign work

Responsibilities

• Reads log and other client support documents as needed upon reporting to work and to make all appropriate entries during and before the conclusion of the shift.
• Stays awake and alert throughout the shift.
• Assists residents in personal self-management activities including eating, toileting, bathing, personal hygiene and grooming, cleaning, community access, personal spending, socialization, recreation, skill acquisition, and self-expression.
• Transfers residents to and from wheelchairs, beds, chairs, toilets, etc. Using the training and guidelines provided for such activities. Pushing clients in wheelchairs is also required.
• Administers prescribed medications, following physician’s orders and nurse policies for all medications and/or procedures, and documents on medical charts and count sheets according to established procedures.
• Supervises and/or assists in the preparation of meals and assists with the feeding of residents according to menus and dining plans.
• Conducts evacuation/fire drills as assigned.
• Orients, trains, and works with the residents to perform in an appropriate, safe, and independent, recovery oriented manner within the guidelines of the residents personal care plan (PCP) or individual support plan (ISP).
• Receives SRTF trainings prior to giving care; passes and maintains certification in CPR.
• Participates in the inventory, ordering and/or purchasing of client or program supplies, including food or medications, as assigned.
• Maintains clean, sanitary and safe conditions, for example, sweeping, mopping, vacuuming, window washing, etc., both routinely, and as needed. Reports all safety hazards.
• Provides timely and accurate documentation as required per OAR’s and Community Counseling Solutions policies and procedures.
• Reports any suspected violations or clients rights or abuse of a client by another client or a staff member according to policies and OAR’s regarding mandatory reporting. Such reporting is required for, but is not limited to, suspected incidents of physical assault, neglect of care, sexual exploitation of financial exploitation, which may also include borrowing or removing property from the home.
• Attends staff meetings and training sessions as scheduled.
• Follows the policies and procedures of Community Counseling Solutions.
• Other duties as assigned.

Requirements

The ability to interact and relate to residents, staff, managers and others with respect and dignity. Ability to communicate effectively both verbally and in writing; comprehend laws, administrative rules and regulations and agency policies, and develop and maintain effective working relationships with peers, supervisors and other professionals. Ability to deal with clients experiencing crisis situations.

Education And Experience

This position must have a high school diploma or equivalent, be able to pass a criminal history background check, and have a current drivers license. The ideal candidate will have three years combination of training or experience in psychology, counseling, or a related field. This could be college coursework in psychology, social work or related social sciences, experience in a social service setting; or any satisfactory equivalent combination of experience (professional and/or personal) and training which demonstrates the ability to perform the above-described duties.

Other Skills And Abilities

• The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.
• Must posses, or have the ability to possess functional knowledge of business English and medical terminology.
• Must have good spelling and basic mathematical skills.
• Must have the ability to learn assigned tasks readily and to adhere to general office procedures.
• Good Organizational And Time Management Skills Are Essential.
• Must have in depth knowledge of standard office equipment.
• Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community.
• Must have the ability to work well with teams and other groups of individuals.
• Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public.

CRIMINAL BACKGROUND CHECKS

Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.

PERSONAL AUTO INSURANCE

Must hold a valid driver’s license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage, and maintain said level of coverage for the duration of employment at CCS. The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.

PHYISCAL DEMANDS

This position requires an individual to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position also requires the ability to bend, stoop, push and pull on an ongoing basis. This position may require an individual to lift and transfer clients using a two-person lifting technique. This position may involve working overtime, weekends, evening or overnight awake shifts. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule; depending on community and resident needs.

WORK ENVIRONMENT

Work is performed in an office/home environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee also will be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment.