Residential Assistant Program Manager

Aspire Living & Learning; East Haven (CT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSA/HSA

JOON lifestyle funds

403(b) employer match

Paid time off

Career growth

EAP

Telehealth

Job summary

Aspire Living & Learning is seeking an Assistant Program Manager to support a Department of Social Services-funded residential program for adults with disabilities. Under the Program Manager, you will provide hands-on leadership, ensure regulatory compliance, and coordinate an effective team to deliver dignified, independent community living.

The ideal candidate has a bachelor’s degree or equivalent experience, 2–3 years in IDD services, and strong organizational and communication skills.

Qualifications

• Bachelor’s degree or equivalent years of experience.
• Minimum of 2-3 years’ experience in IDD services, preferably in a residential setting.
• Leadership or supervisory experience preferred.
• Excellent interpersonal, organizational, administrative and communication skills.
• Knowledge of funding agency regulations preferred.
• Demonstrated ability to manage competing priorities in a fast-paced environment.
• Must have demonstrated computer literacy.
• 18 years of age or older.
• Must have satisfactory background checks; may be required to sign on financial accounts.
• Valid driver’s license and safe driving record.

Responsibilities

• Support the Program Manager in the daily operation and oversight of a residential program.
• Act as a bridge between direct care staff and program leadership ensuring high-quality, person-centered services.
• Ensure regulatory compliance and effective team coordination.
• Provide hands-on leadership, staff guidance, and administrative support.

Skills

Interpersonal skills

Organizational skills

Communication skills

Computer literacy

Education

Bachelor’s degree or equivalent years of experience

Job description

At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day.

Aspire Living & Learning is looking for an Assistant Program Manager supports the Program Manager in the daily operation and oversight of, a residential program funded by the Department of Social Services (DSS) and providing support to adults with disabilities. This role serves as an important bridge between direct care staff and program leadership by ensuring high-quality, person-centered services, regulatory compliance, and effective team coordination. Under the direction of the Program Manager, the Assistant Program Manager is responsible for providing hands-on leadership, staff guidance, and administrative support while helping to ensure that individuals supported receive care that promotes dignity, independence, and community inclusion in accordance with all state, federal, and agency requirements. Below outlines key aspects of the roles and responsibilities this position holds:

Our Ideal Candidate:

• Bachelor’s degree or equivalent years of experience
• Minimum of 2-3 years’ experience in IDD services, preferable in a residential setting
• Prior leadership or supervisory experience preferred
• Excellent interpersonal skills, organizational, administrative and communication skills
• Knowledge of funding agency regulations/requirements preferred
• Demonstrated ability to manage competing priorities in a fast-paced environment
• Must have demonstrated computer literacy
• 18 years of age or older
• Organizational skills and attention to detail.
• Ability to provide on-call support
• Must have satisfactory background checks, may be required to be a signer on financial accounts
• Valid driver’s license and safe driving record

Employees at Aspire enjoy working with a collaborative and dedicated team that values a culture of belonging and care. We take pride in offering a comprehensive benefits package to eligible employees, including:

• Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost.
• Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - Use pre-tax dollars for medical and dependent care expenses.
• Lifestyle Spending Accounts with JOON - Monthly funds for wellness, fitness, commuting, childcare, pet care, and more.
• 403(b) Retirement Plan with Employer Match - A 100% match on contributions up to 2% of your salary.
• Generous Paid Time Off - Paid sick, personal, and vacation days, plus holidays.
• Professional Growth Opportunities - Access to training, leadership and management courses, mentorship, and career advancement.
• Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services and more!

Starting Pay: $50,000/annually

Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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