Residential Aide - Safe Havens Part-time

Montgomery County Coalition for the Homeless; Silver Spring (MD); On-site; USD 20,457 - 29,136; Full time

Job summary

Montgomery County Coalition for the Homeless is hiring a Residential Aide in Silver Spring, Maryland. This role involves ensuring a safe and supportive environment for residents of the Safe Haven Program. Key responsibilities include monitoring behaviors, providing daily support, and facilitating activities to help residents achieve independence. Candidates should have a high school diploma, experience in similar roles, and be able to administer CPR. The position offers a competitive salary of $18 per hour.

Qualifications

• Minimum one year of related experience.
• Current driver's license with an acceptable driving record.

Responsibilities

• Ensure a safe, supportive environment for residents.
• Monitor resident behaviors and house rules.
• Provide transportation for residents as necessary.
• Conduct daily checks for safety hazards.
• Document resident behavior or incidents.

Skills

Strong written communication skills

Problem-solving and negotiation

Establishing positive relationships

Knowledge in administering CPR

Ability to handle crises

Education

High school graduate or GED

Job description

General Description

The Residential Aide is responsible for direct services to residents of the Safe Haven Program, ensuring that daily scheduled activities are carried out, and assists in meeting the basic needs of the residents. The Residential Aide should model healthy, supportive behavior and good coping skills in their relationship with clients and other staff. The Residential Aide will be required to transport clients to appointments when necessary.

Responsibilities

• Ensuring a safe, supportive environment in which residents are treated with respect and courtesy in line with trauma‑informed care.
• Carrying out specific shift duties as assigned by the House Manager.
• Monitoring the house for safety utilizing the onsite camera system and walking inspections throughout the entire shift.
• Daily cleaning activities and chores, both inside and outside the house, to maintain a sanitary, well‑organized, and pleasant environment.
• Monitoring residents’ behaviors to ensure they are pro‑social and abide by the house rules and policies.
• Assisting residents in mastering the skills necessary to live independently.
• Ensuring residents have all basic supplies and needs such as toiletries, laundry detergent, and replenishing stock.
• Providing transportation for residents to appointments, shopping, and other destinations as necessary.
• Conducting daily checks of residents’ rooms and general areas for safety hazards and cleanliness, offering encouragement and training in housekeeping skills.
• Supervising meal preparation, offering training and assistance, fostering the resident’s development in skills and confidence.
• Providing training and modeling daily living skills such as personal hygiene, nutrition, laundry, use of public transportation, and socialization.
• Listening to residents and facilitating conflict resolution.
• Providing emergency intervention in response to crises and following protocol, including contacting the Case Manager, Program Director, and/or calling 911 when applicable.
• Responding appropriately to medical emergencies and performing crisis intervention, including first aid and CPR.
• Monitoring medication administration and recording it in the Daily Medication Record; contacting leadership regarding serious medication errors.
• Documenting disruptive behavior or incidents involving police or emergency personnel on an Incident Report Form and submitting it to the House Manager.
• Reporting noteworthy information about resident behavior or mental status to the House Manager/Case Manager.
• Maintaining required documentation of nightly census record and hourly log notes; briefing next staff at shift change.
• Participating in MCCH recreational activities with residents, as assigned.
• Attending mandatory staff meetings and the annual MCCH Staff Retreat.
• Representing MCCH professionally to residents’ families and outside organizations.
• Evaluating and addressing minor household maintenance repairs and tasks.
• Maintaining a clean staff working environment and replenishing office supplies and forms as needed.
• Serving as the primary contact person for the house during shift.
• Other duties as assigned.

Qualifications

• High school graduate or GED.
• Minimum one year of related experience (considering educational and experience equivalency).
• Strong written communication skills for routine reports and documents.
• Ability to solve problems, negotiate, and deal with a variety of concrete variables.
• Knowledge and experience in administering CPR and minor first aid.
• Ability to establish and maintain positive working relationships.
• Current driver’s license with an acceptable driving record.

Salary

$18.00