Residential Aide (Restgate)

Priority Dispatch Corp.; New York (NY); On-site; USD 35,000 - 43,000; Full time

Job summary

A leading community organization in New York is looking for Residential Aid staff to provide essential support in a transitional facility. The role involves ensuring clients acclimate to their environment, assisting with daily living skills, and maintaining safety standards. Candidates must have a high school diploma or GED, and experience in shelter settings is preferred. The position offers competitive pay based on experience, with bilingual candidates earning higher salaries.

Benefits

Medical/Dental/Vision

Life Insurance

Flexible Spending Accounts

12 Annual Sick Days

20 Days Paid Time Off

Qualifications

• Experience in shelter or residential setting.
• Bilingual in English, Spanish, French, or Creole preferred.
• Food Protection Certificate will be required during first few weeks of hire.

Responsibilities

• Complete regular resident and facility checks for safety.
• Ensure compliance with health, fire, safety codes.
• Assist in developing residents’ daily independent living skills.

Skills

Cultural awareness

Excellent communication skills

Passion for working with transitional housing

Ability to multitask

Education

High School Diploma or GED

Job description

Job Details

Job Location: Restgate- Emergency Capacity Site - New York, NY

Education Level: High School Diploma/ GED

Salary Range: $35000.00 - $43000.00 Salary/year

Description

Organization Overview:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Goddard’s newest endeavor will be a transitional Site for adult families. This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community.

Restgate Hotel is an emergency capacity transitional site located in Long Island City, Queens.

Position Summary:RA team will ensure clients are getting acclimated to their living situation, following rules & regulations ofthe site, and assist in monitoring the residence. Residential Aid staff are the first welcoming face new residents are greeted by!

Schedule: Tuesday-Saturday 11pm-7am

Salary Range: Between$35,000 to $43,000

Bilingual: $40,500-$43,000

Non-bilingual: $35,000-$40,000

Candidates must have the required qualifications to be considered for the position. The salaryoffer will be basedonthe candidate’s number of years experience in the exact orcomparableposition and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

• Complete regular and routine resident and facility checks to ensure that residents are not at risk and that facility management is aware of potential hazards (leaks, fire, destruction of property, etc.).
• Ensure compliance with all health, fire, and safety codes, ensure timely handling of all violations, prevent violations whenever possible.
• Assist in the monitoring and development of resident’s daily independent living skills.
• Establish and cultivate professional and positive relationships with families.
• Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally aware, and strengths-based approaches.
• Escort clients via public transportation to appointments as needed.
• Co-Facilitate and participate in social emotional driven learning groups and activities for families.
• Perform and document all daily room and bed inspections are taking place.
• Manage operations desk: ensure documentation of client whereabouts, answer phones when necessary.
• Work collaboratively with building staff to assist tenants and ensure tenant safety.
• Document incidents onsite in CARES and send to Goddard Incident Report Committee.
• Report any concerns on quality service deliverables to management in a timely manner.
• Monitor common areas to ensure proper usage.
• Conduct intakes during evenings, overnights, and weekends as needed.
• Document in CARES intake system and ensure all clients are admitted in a timely fashion.
• Provide daily food service and ensure food delivery is stored immediately.
• Help maintain the cleanliness of the building and monitor common areas.
• Participate in staff meetings where resident issues, operations, policies, procedures, and program outcomes are discussed.
• Other duties as assigned.

Qualifications/ Educational Requirements

• High School Diploma or GED required, associates degree preferred.
• Experience in shelter or residential setting
• Bilingual in English, Spanish, French, or Creole (written and spoken) preferred.
• Food Protection Certificate will be required during first few weeks of hire.
• Driver’s License preferred.

Skills, Knowledge and Abilities

• Cultural awareness and understanding of client centered care.
• Passion for working with individuals and families who are in transitional housing.
• Excellent communication skills, able to utilize de-escalation techniques.
• Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner Knowledge of DHS requirements and protocols.
• Ability to deal with sensitive issues with diplomacy and discretion.
• Must be able to multitask with strong organizational skills.
• Detail orientated and systems savvy.
• Compassionate and personable
• Team-orientated

Computer Skills: To perform this job successfully, an individual should be:

• Proficient in Microsoft Office programs including Outlook, OneDrive Excel, etc.
• Ability to learn multiple databases including CARES.

Physical Requirements:

• Frequent bending, kneeling, walking, climbing and lifting to 50 lbs.

Work Environment:

• Residence is in a Hotel Setting
• Designated kitchen area to serve food.
• Occasional visits to client rooms
• Outdoor work required.

Employee Benefits:

• Medical/Dental/Vision
• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Holidays
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation,gender identityor any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.