Residential Aide, Atlantic House Men’s Shelter

CAMBA; New York (NY); On-site; USD 21,662 - 30,852; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer m

Paid time off

Paid holidays

Job summary

CAMBA in Brooklyn, NY, seeks a Residential Aide to support clients in a shelter setting. You will update clients on program changes, assist with bed-checks, inspect dorms, and help maintain a safe, clean living environment.

You will monitor behavior, ensure provision of personal care and laundry items, set up meals, assist with food deliveries, and help plan supportive activities while upholding facility policies and DOH food-safety standards.

Qualifications

• Ability to comprehend basic reading, writing, and math.
• Complete 15-hour DOH Food Protection course and become certified Food Handler.
• Sensitivity and awareness when working with homeless and vulnerable populations.

Responsibilities

• Inform clients of program changes in meetings and groups.
• Assist with client bed-checks each evening.
• Perform dorm inspections to ensure policy compliance.
• Intervene to diffuse inappropriate client interactions.
• Monitor client behavior and report changes to Supervisor.
• Ensure personal care and laundry products are available weekly and replace items as needed.
• Sort, bag, and distribute bed linens, blankets, and towels.
• Escort clients as needed.
• Check food deliveries for quality and quantity and report issues.
• Prepare kitchen and dining areas for meals and clean up afterwards.
• Heat and serve prepared foods following Food Standards Policy.
• Store food according to Food Storage Policy.
• Prepare paper goods, setups, and condiments for mealtimes.
• Set up coffee and hot water before meals.
• May plan and facilitate social and peer support events.

Education

Basic literacy and numeracy

Food Handler Certification (DOH 15-hour)

Job description

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop‑in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug‑free facility. Homeless (often mentally‑ill and substance‑abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing.

CAMBA’s Atlantic House Men’s Shelter located in the Brownsville section of Brooklyn serves 200 single men at any given time. The majority of these clients are dually diagnosed with mental illness and substance abuse.

Position

Residential Aide

Reports To

Supervisor I

Location

Brooklyn, NY

What The Residential Aide Does

• Update and inform clients of program changes (i.e., food services changes, laundry assignments, etc.) through individual and group meetings.
• Assist with client bed‑check every evening.
• Conduct dorm inspection to ensure client compliance with facility policies.
• Intervene and diffuse inappropriate client interaction, as necessary.
• Monitor clients’ behavior and report changes to Supervisor and/or appropriate social services staff.
• Ensure that clients receive personal care products and laundry products weekly, and replace any personal care items as needed.
• Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).
• Distribute clean bed linens, blankets, pillows, and towels to clients.
• Monitor clients' use of laundry facilities, including running new client’s belongings through the dryer.
• Strip former clients’ beds and lockers, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.
• Identify, sort, bag, label and document valuable client belongings (i.e., electronics, cash, documents, etc.) and give to Supervisor for storage.
• Follow client belongings policy and retrieve personal property of former clients upon their return.
• Escort clients, as needed.
• Check food deliveries for quality and quantity of items and report any issues to Supervisor.
• Prepare kitchen and dining facilities for mealtimes and clean up after each meal.
• Heat and serve prepared foods according to Food Standards Policy (i.e., follow menu, set portion sizes, food service hygiene, check temperature of meals).
• Store food according to the Food Storage Policy (i.e., check temperature of refrigerators, rotate food).
• Prepare paper goods, setups and condiments for mealtimes.
• Set up coffee and hot water urns before each meal.
• May collect garbage in bags and remove to appropriate storage location.
• May prepare and serve lunch.
• May plan, coordinate and facilitate social and/or peer support events for clients.

Education, Licenses and/or Certifications Required

• Sufficient Education: Ability to comprehend basic reading, writing, and math skills necessary to perform the essential functions of the role.
• Upon hire, participate in Department of Health Food Protection 15‑hour Course, pass exam and become a certified Food Handler.

Minimum Experiences and Skills Required

• Demonstrated skills and abilities required to perform the essential functions of the job.

Preferred Qualifications

• Bilingual in English and any other language.
• Sensitivity and awareness of working with homeless and vulnerable populations.
• May be required to become First Aid/CPR certified.
• May be required to become certified in overdose prevention.

Pre and/or Post Employment Requirements

• Submit medical Tuberculosis (TB) test results as part of the onboarding process.

Compensation

$19.06 hourly

Status

Full‑time (35 hours per week)

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Equal Opportunity Employer

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.