Residential Advisor & Coordinator, Center for Innovation and Community Impact

California Jobs; Los Angeles (CA); On-site; Full time

Job summary

A leading arts institution in Los Angeles seeks a Residential Advisor & Coordinator to support housing and community engagement. This full-time position offers experience across departments, requiring Spanish proficiency, and includes on-call duties and recreational responsibilities. Ideal for those starting a career in arts administration.

Benefits

On-site apartment with utilities

Comprehensive benefits package

403(b) retirement plan with employer matching

Paid sick leave and vacation

Qualifications

• Experience in an administrative and residence life role is desirable.
• Ability to work under pressure and manage multiple tasks.
• Flexible schedule including evenings/weekends.

Responsibilities

• Oversee residential community and support student activities.
• Manage day-to-day operations for community engagement programs.
• Participate in crisis intervention and student conduct.

Skills

Proficiency in Spanish

Organizational skills

Communication skills

Interpersonal skills

Crisis intervention

Education

Bachelor's degree in Music, Arts Management, or Humanities

Tools

Microsoft Office Suite

Job description

Residential Advisor & Coordinator, Center for Innovation and Community Impact

Summary of Position:

The Residential Advisor ("RA") & Coordinator, Center for Innovation and Community Impact ("CICI") is a full-time, dual-reporting role that supports both the Office of Housing and Residence Life and the Center for Innovation and Community Impact. Ideal for those beginning their career in arts administration, the role offers hands-on experience across multiple departments within a leading performing arts institution. This position combines responsibilities from a part-time RA role and an assistant position within CICI to provide seamless support across both departments.

Due to the diverse population of our students and families in CICI, proficiency in Spanish is required for this position.

The Residential Advisor & Coordinator, Center for Innovation and Community Impact must live on campus in the Residence Hall at The Colburn School (a one-bedroom apartment is provided as a non-taxable benefit) and must not hold a second job outside of Colburn. This is a year-round, full-time position which also supports an active schedule of summer conferences, festivals, and programs.

This role is ideal for someone early in their career who is eager to gain broad exposure to multiple facets of arts administration-including but not limited to community engagement, career development, student affairs, operations, admissions, production, and special programming.

Duties and responsibilities:

Residence Life (Approx. 50%):

As an RA, the individual will live on campus and help oversee a residential community of approximately 160 students, ranging from high school to graduate school. The RA plays a key role in fostering a safe, respectful, and inclusive living environment that supports students' artistic, academic, and personal development. Through supervision and community-building efforts, the RA helps create a supportive home for Conservatory (college) and Academy (pre-college) students pursuing intensive training in music and dance.

• Facilitates the development of a community that is welcoming and accepting of people of all races and ethnicities, abilities, ages, genders, national origins, religions, and sexual orientations and identities, and other legally protected groups.
• Provide residential supervision and oversight for students.
• Execute administrative and on-call responsibilities, which include days, evenings, weekends and holidays. Administrative and on-call tasks will be assigned each week depending upon the season and needs of the department.
• Create, promote, and attend both community building and educational programming for the Conservatory and Academy.
• Provide supervision for student activities both on and off campus and participate in events as appropriate.
• Provide care and supervision for a variety of direct student support services for students under 18 (i.e. medical appointments, off campus physical therapy appointments.)

Crisis Intervention/ On-Call Rotation/ Student Conduct:

• Participate in the on-call rotation weekdays, weekends, and holidays.
• When On-call, maintain a 10-min response time.
• Performs bed-checks for Academy students.
• Follow protocol when responding to incidents and in a timely manner.
• Maintain awareness of safety and emergency procedures and respond to emergency/safety situations.
• Support the enforcement of residential policies.
• Provide appropriate and timely follow up to incidents, and submit thorough incident reports in a timely manner.

Facility Management:

• Manage room condition reports during move in and move out.
• Conduct building walk through inspections during move in, move out, and breaks.
• Submit work orders in a timely manner.
• Work with facilities staff to resolve maintenance issues.

Staff Representation and Trainings:

• The RA is expected to attend and actively participate in all trainings, meetings, and orientations for the position each year.
• Attend one-on-one meetings with manager.
• Attend all-departmental, cross-departmental, and school-wide meetings, sessions, and workshops, as required.
• Attend minimum of one student performance each month
• Assist in safety drills and training.

Perform other duties as assigned.

Coordinator, Center for Innovation and Community Impact ("CICI") (Approx. 50%):

The CICI Coordinator position supports a wide spectrum of activities in the Center and is responsible for the coordination of numerous Community Engagement and Career Development programs at the institution. The Coordinator will serve as the main line of communication between Colburn and its community-based partners and coordinate the day-to-day operations of the Center.

• Manage day-to-day office activity including phone calls from parents and students, scheduling of the community engagement programs, scheduling meetings, and facilitating the registration process for pipeline programs.
• Organize and schedule pipeline programs.
• Communicate with the various units and divisions of the Colburn School (Offices of the Conservatory, Music Academy, Dance, and Community School); the Finance office; marketing and communications to make certain the community engagement office has a good line of communication with the rest of the institution.
• Implement systems for Community Engagement and Career Development including: Equipment orders, bus requests, student enrollment, program attendance, and matriculation from Community Engagement programs into the Community School.
• Schedule Colburn Conservatory students for community performances.
• Coordinate with supporting departments (production, security, etc.) to ensure timely and accurate logistics for all activities as related to the community engagement programs, including rehearsals, performances, and meetings.
• Manage and execute the Colburn community engagement bus schedule, including the Colburn bus and the hiring of busses for school visits in the fall and spring.
• Train in Community School registration process in order to answer questions and convey information to Community School constituents as required and serve as primary liaison between CICI and the Community School.
• Assist with event planning and logistics across campus.
• Support front desk coverage or office reception, as needed.
• Provide general administrative support to a variety of departments as assigned, including: scheduling, data entry, filing, and reception.

Perform other duties as assigned.

Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficiency in Spanish and English, due to the diverse population of our students and families in CICI
• A bachelor's degree in Music, Arts Management, Humanities is required. Combined experience/education may be substituted for minimum education.
• Some prior administrative and residence life experience supporting a fast-paced environment and/or event logistics desirable.
• Experience performing administrative office functions in a fast-paced environment.
• Experience managing event logistics is desirable.
• Demonstrated ability to work independently and to work a very flexible schedule including evenings, weekends, and holidays.
• Must maintain appropriate levels of confidentiality of information.
• Excellent organizational, communication, and interpersonal skills, as well as ability to work closely with a team.
• Must be able to maintain professional boundaries whenever dealing with students and representing the School, including adhering to policies outlined in the Staff Handbook and compliance with the School's Non-Fraternization Policy.
• Ability to adhere to budget for projects and events.
• Proficiency with Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and Zoom.
• Ability to work with various departments of the School, including Production, Security, Engineering, Facilities, Janitorial, Caf, Mail room, etc.
• Ability to function under pressure in crisis or emergency situations.
• Flexible, proactive, and eager to learn new systems and workflows.
• Ability to adapt to changing assignments and work with a wide range of departments.
• CPR/AED certification (may become certified after being hired).

PHYSICAL:

Must be able to ascend and descend multiple flights of stairs without assistance to support students and other residents in emergency situations. The position requires the ability to see and hear, and carry objects up to 25 pounds.

Must be able to feel and use hands to type and grasp objects with fingers. Primarily sedentary with intermittent standing, walking, bending, and stooping.

EMOTIONAL:

Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on detailed tasks for extended periods of time and/or intermittently while attending to other responsibilities; ability to work effectively under pressure on multiple tasks concurrently while meeting established deadlines and changing priorities.

WORKING CONDITIONS:

Primarily indoor office and residence hall environment; frequent contact with and interruptions by individuals in person or by phone.

Compensation and Benefits: This is a full-time, non-exempt, onsite, working Monday - Friday, evenings, weekends, and holidays, 40 hours per week (plus the required minimum 30-minute meal break). The rate is $19.00 per hour, plus the non-taxable value of a one-bedroom on-site apartment with utilities, wi-fi, and parking for one car. The Colburn School offers excellent benefits including medical, dental and vision insurance plans; Long Term Disability, Short Term Disability and Life Insurance plans; paid sick leave and vacation; a 403(b)-retirement plan with a generous employer matching contribution.

ABOUT THE COLBURN SCHOOL:
A performing arts institution located in the heart of Los Angeles, the Colburn School trains students from beginners to those about to embark on professional careers. Each year, more than 2,000 students from around the world come to Colburn to benefit from the renowned faculty, exceptional facilities, and focus on excellence that unites the community.

The academic units of the School provide a complete spectrum of music and dance education united by a single philosophy: that all who desire to study music or dance should have access to top-level instruction.

Conservatory of Music - The diploma- and degree-granting Conservatory of Music is distinguished by a unique all-scholarship model, renowned faculty, and outstanding performance opportunities. It prepares the very highest level of collegiate musicians for professional careers.

The Music Academy is a highly selective training program for gifted young pre-collegiate musicians, designed to prepare students for conservatory study and performing careers at the highest levels of achievement. This residential program balances performance, musical instruction, and academics.

The Community School of Performing Arts welcomes students of all ages, from seven months old to adults. It offers over 120 classes each year in orchestral instruments, piano, guitar, voice, jazz, music theory, drama, and ensembles including orchestra, choir, and chamber music.

The Trudl Zipper Dance Institute develops performers of all levels, from the pre-professional ballet program in the Dance Academy to beginners starting in Youth Dance. Students of all levels receive training in ballet, tap, and modern genres as part of a comprehensive dance education.

Center for Innovation and Community Impact was created to empower the musical and dance leaders of tomorrow by nurturing students' passion and ability to serve their communities, preparing them for sustainable careers, and embracing the development of new ideas. The Colburn School partners with 15 Los Angeles Unified School District schools, 13 of which receive Title I funding, to provide interactive and engaging concerts and instructional sessions to 5,000 students every year. Students are then selected for scholarships to participate in the two week "Summer Encounter" program with additional scholarships awarded for continued training within the Colburn School through high school graduation.

The Colburn School is currently building the Colburn Center, a multi-faceted campus expansion, designed by Frank Gehry. The expansion includes a 1,000-seat in-the-round concert hall, five professional-sized dance studios, a 100-seat studio theater, and gardens that bring fresh air and green spaces to the downtown Los Angeles landscape.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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