Resident Transport Driver

LakeHouse Chippewa Falls; Chippewa Falls (WI); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Paid holidays

Job summary

LakeHouse Senior Living in Chippewa Falls is seeking a transportation driver to provide timely and courteous transport for residents to appointments and events. The role requires assisting disabled passengers, securing wheelchairs, and maintaining vehicle readiness.

Candidate should have a high school diploma or equivalent, be 21+ with a valid driver's license and a clean driving record. Prior customer service experience in a senior living setting is preferred.

Qualifications

• Requires a clean driving record and safety-conscious approach.
• Experience in a senior living setting is preferred.
• Strong communication and customer-service skills.

Responsibilities

• Provide timely and courteous transportation for residents to and from appointments.
• Assist disabled passengers in getting into and out of the vehicle.
• Secure wheelchairs to restraining devices and ensure stability during trips.
• Safely operate radio, cell phone or pager to communicate with base station and other vehicles.
• Maintain all community vehicles in good working condition.
• Clean and service vehicles with fuel, lubricants, and accessories.
• Assist with vehicle registration and license plate renewals.
• Inspect and document vehicle condition on a monthly and per-trip basis.

Skills

Customer service

Safety awareness

Time management

Multitasking

Education

High school diploma or equivalent

Job description

About LakeHouse Senior Living

LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Guided by our Pillars of Excellence, LakeHouse fosters a culture of connection, authenticity, and purpose where residents feel at home and Team Members feel inspired to learn, grow, and lead.

As part of one of the largest senior living families in the United States, LakeHouse communities have earned Great Place to Work® certifications from 2022–2026. LakeHouse is a place where purpose thrives, culture unites us, and opportunity is always present. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Responsibilities

• Responsible for providing timely and courteous transportation for the residents to and from various appointments while providing quality service.
• Assists disabled passengers into and out of vehicle.
• Secures passengers' wheelchairs to restraining devices to stabilize wheelchairs during trip.
• Safely operates radio, cell phone or pager to communicate with base station or other vehicles to report disruption of service.
• Maintains all community vehicles in good working condition.
• Cleans and services vehicle with fuel, lubricants, and accessories.
• Assists with vehicle registration and license plates renewal process.
• Inspects and documents vehicle condition on a monthly and per trip basis.

Qualifications

• High school diploma or equivalent.
• Must be 21 years or older.
• Current driver’s license is required with an acceptable driving record in accordance with Federal Department of Transportation regulations.
• Experience in customer service environment, preferably in a senior living setting.
• Must be knowledgeable of all safety precautions and comply with safety measures.
• Competent in organization, time management skills and handling multiple priorities.

Benefits

In addition to a rewarding career and competitive wage, LakeHouse offers a comprehensive benefits package.

Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V