Resident Tech (Tech 2)

Hawthorne-Ca; Waipahu (HI); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision plans

Paid Time Off (PTO) Pay

401(k) Plan + Company Matching

Tuition Reimbursement

Training and Career Growth

Job summary

Hawthorne Cat in Waipahu, HI is seeking a Resident Technician to join our HPC Service team. This role combines the stability of a single, known customer location with the autonomy of a high‑level technician, backed by the elite Caterpillar factory support that Hawthorne Cat provides.

Under the Service Manager, you will diagnose, repair, recondition and test engines, power trains and hydraulic systems, maintain safety standards, and meet flat‑rate expectations while benefiting from training,

Qualifications

• High school diploma or equivalent.
• Valid Driver’s License with a clean driving record.
• PC skills.
• Forklift certification or ability to obtain within 60 days.
• Own hand tools suitable for the work.
• 5+ years of experience preferred.

Responsibilities

• Remove, install, recondition and repair engines and related components.
• Perform diagnostic tests on engines and powertrain systems.
• Repair and adjust powertrain components including transmissions and final drives.
• Diagnose hydraulic systems and perform tests on hydraulics.
• Meet flat rate targets as established by Caterpillar standards.

Skills

PC skills

Driver's license

Forklift certification

Education

High school diploma or equivalent

Tools

Hand tools

Job description

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

JOB DESCRIPTION

Reports to: Service Manager

FLSA Status: Non-exempt

Division: HPC

Department: Service

Union: OE

Locations: Waipahu

POSITION SUMMARY

An exciting opportunity to join the Hawthorne CAT Oahu team as a Resident Technician - This unique role offers the perfect balance: the stability of working at a single, known customer location with a familiar fleet, combined with the high level of autonomy, independence, and elite factory backing that only a Caterpillar dealership can provide. Enjoy the consistency of a dedicated, common location and a stable fleet. Work with a high level of freedom, operating similarly to an in-house technician but with greater ownership over your day. This position will have the full technical support, and training resources of Hawthorne Cat. Support a critical infrastructure customer environment where your skills directly keep essential operations running.

Under the general direction of the Service Manager, with little or no supervision, the Tech 2 shall perform highly skilled work in the repairing, reconditioning, testing, and adjusting of all equipment sold by Hawthorne.

ESSENTIAL FUNCTIONS

• Removes, installs, reconditions, and repairs engines. Makes necessary adjustments on the engines and to the components in the various systems, such as water pumps, fuel pumps, turbochargers, generators, compressors, coolers, carburetors, and cylinder heads.
• Performs diagnostic tests on engines for lack of power, inability and hard to start, misfiring, overheating, excessive oil consumption, and basic tests on charging system.
• Removes, installs, and makes repairs and necessary adjustments on the various power train components such as torque converters, torque dividers, direct drive transmissions, power shift transmissions, oil and dry clutches, steering clutches, and brakes, final drives, differentials, transfer cases, gear boxes, and undercarriages.
• Performs diagnostic tests on power train components for overheating, operational pressure checks, and slippage.
• Removes, installs, reconditions, repairs, and makes necessary adjustments on the various hydraulic controls and components such as cylinders, pumps, valves, and hydraulic attachments.
• Performs diagnostic tests on hydraulic systems for operational pressures and flow check.
• Must be able to meet flat rate as established by Caterpillar and industry standards.
• Contributes to team effort by accomplishing related results as needed.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• Must have a high school diploma or equivalent.
• Must have a valid Driver’s License with a good driving record.
• Must have PC skills.
• Must be forklift certified or able to be certified within 60 days.
• Must own hand tools that are suitable to perform the work noted above.
• At least 5 years of experience preferred.

PHYSICAL DEMANDS

• Walking: Moves about on foot, often through uneven terrain.
• Hands/arms: Operates equipment and hand and power tools.
• Handling: Seizes, helps, or works with hands.
• Lifting: Raises or lowers miscellaneous equipment parts and tools.
• Reaching: Extends hands and arms in any direction.
• Stooping: Bends body downward and forward by bending at knees or waist.
• Standing: Remains in standing position if required to perform various functions of the job.
• Climbing: In and out of equipment.
• Raising/Lowering: Goes up and down in man lifts.
• Vision: Reads work tickets and parts and service books and operates heavy equipment.
• Talking: Communicates by radio, phone, and in person.
• Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.
• Sitting: Sits in equipment and vehicles for extended periods.
• Laying: Lies in prone position under vehicles and equipment for extended periods.
• Lifting: Lifts up to 60lbs. daily, frequent exertion.

ENVIRONMENTAL

• Noise: Works in conditions with constant or intermittent noise.
• Temp/Weather: Works outside and in shop with variations of temperature and weather.
• Exposure: Subject to foul odors, fumes, and harsh substances.

Here’s what we offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical video appointments available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $50.40 hourly

ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.