Resident Support Staff

Sound; Tukwila (WA); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Retirement Plan

401(k) Plan

Employee Assistance Program (EAP)

Paid Sick Leave

In-house training

Free parking

Job summary

Sound is seeking a Resident Specialist for The Willows Apartments in Burien, WA. The role provides on-site supervision and therapeutic services to adults with chronic mental illness, primarily during weekend overnights.

The position requires strong communication, crisis management, and teamwork. Candidates should be flexible with hours, adhere to safety procedures, and support recovery concepts within the Sound program.

Qualifications

• High school diploma or GED is required.
• Minimum 2 years in human services or with special needs is preferred.
• Must be able to obtain WA Agency Affiliated Counselor credential within 60 days.

Responsibilities

• Perform safety and security checks every two hours and monitor guests.
• Provide emergency assistance by phone (police, fire, aid) as needed.
• Handle administrative tasks and protect client confidentiality.

Skills

Empathy

Communication

Flexible hours

Team player

Crisis management

Education

High school diploma or GED

Job description

Overview

Opportunities abound at Sound

Sound is growing and we are hiring a resident specialist in Burien, WA! Sound is one of King County's most comprehensive providers of quality mental health and addiction treatment services, supporting our area's most vulnerable populations.

The Resident Specialist works with adult clients who have a chronic mental illness at The Willows Apartments in Burien. They support and provide direct therapeutic services. They also provide services to adults who require additional supervision in lieu of hospitalization, or to maintain success at home, in school, or in social activities. The Resident Specialist provides on-site services at The Willows during their scheduled work hours.

Schedule:Saturdays & Sundays 8:00pm-6:00am (overnight).

Location: On-site in Burien, WA.

Accepting applications until September 1.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform safety and security checks of entries, households, and common area every two hours. Monitor guest visiting in the common areas.
• Provide telephone assistance (police, fire, aid) to residents if indicated to ensure safety.
• Performs administrative tasks as assigned.
• Handles all consumer information and clinic activities in a confidential manner in keeping with agency policies.
• Keeps supervisors informed of daily activities and any potential problems in a timely manner.
• Follows all of the agency's safety procedures.
• Adhering to the policies and procedures of the agency.
• Perform other duties assigned.
• Understand recovery concepts in behavioral health.
• Light housekeeping.
• Apply recovery concepts, as appropriate to my work at Sound.
• Synthesize and demonstrate recovery concepts in my work at Sound.

KNOWLEDGE, ABILITIES, AND SKILLS:

• Strong commitment to working with individuals with a mental illness/personal care need.
• Excellent communication skills, both written and verbal.
• Good problem-solving skills.
• Willingness to be flexible and work varied hours.
• Willingness to work as a team.
• Ability to learn new tasks and skills quickly.
• Ability to prioritize and manage multiple tasks effectively.
• Ability to work independently and be a self-starter.
• Ability to manage crisis effectively.

Qualifications

EDUCATION AND EXPERIENCE:

• High school diploma or general education degree (GED) required.
• Minimum 2 years' experience in human services or with special needs population preferred.

CERTIFICATES, LICENSES & REGISTRATIONS:

• Must be able to obtain a Washington State Agency Affiliated Counselor credential within the first 60 days of hire.
• Must be willing to complete First Aid/CPR training.
• Washington State driver's license and insurable driving record required.
• Must successfully pass criminal background checks.

Perks at Sound!

All Team Members at Sound working less than 19 hours per week will be eligible for the following benefits:

• Retirement Plan: Sound contributes 3% to team member's plan; team member is 100% vested.
• Retirement Plan - 401(k) Plan, pre-tax and/or Roth: team member may contribute to their own plan.
• EAP: Employee Assistance Plan.
• Paid Sick Leave: depending on hours worked.
• Training: free in-house professional training.
• Parking: free at all Sound sites

Compensation range: $24.98-$26.26 per hour.