Resident Support Specialist - 1st shift

SITE Staffing Inc.; Milwaukee (WI); Presencial; USD 26.000 - 29.000; Jornada completa

Descripción de la vacante

SITE Staffing Inc. is seeking a Resident Support Specialist for 1st shift in Milwaukee, WI. This role provides direct supervision, engagement, and support to residents in a Veterans-focused environment, ensuring safety, structure, and access to services.

Responsibilities include monitoring residents, coordinating with case managers, documenting shifts, and enforcing facility policies. You will respond to emergencies, assist with daily living skills, and help maintain a clean, orderly living

Formación

• Supervise residents daily and ensure safety.
• Demonstrate de-escalation skills during crises.
• Respond quickly to emergencies with calm and care.

Responsabilidades

• Provide day-to-day supervision, engagement, and support to residents.
• Conduct routine wellness and safety checks, including overnight and weekend shifts.
• Offer emotional support and de-escalation during resident crises.
• Assist residents with daily living skills, chores, and compliance with facility rules.
• Maintain shift documentation, incident reports, and resident logs per standards.
• Assist in intake, orientation, and exit processes for residents.
• Collaborate with case managers, clinicians, and other service providers to support individualized care plans.
• Monitor and report facility maintenance or safety issues.
• Ensure cleanliness and orderliness of common areas; assist residents with personal spaces.
• Administer and monitor curfews, sign-in/out logs, and visitor policies.
• Intervene in emergencies (medical, behavioral, environmental) and follow protocols.
• Maintain confidentiality and ethical boundaries in all interactions.
• Participate in data collection and reporting for grants.

Conocimientos

Resident supervision

De-escalation

Crisis response

Descripción del empleo

Resident Support Specialist 1st shiftPay: $19-$21/hour

Job Description: The Residential Support Specialist plays a vital role in supporting Veterans. This position ensures a safe, supportive, and structured environment for residents while facilitating their access to services that promote stability, wellness, and long-term housing success.

Resident Support and Monitoring

• Provide day-to-day supervision, engagement, and support to residents.
• Conduct routine wellness and safety checks, especially during overnight and weekend shifts.
• Offer emotional support and de-escalation during resident crises.
• Assist residents with daily living skills, chores, and compliance with facility rules.

Program Coordination

• Maintain accurate shift documentation, incident reports, and resident logs in accordance with grant and organizational standards.
• Assist in intake, orientation, and exit processes for residents.
• Collaborate with case managers, clinicians, and other service providers to support individualized care plans.

Facility Operations

• Monitor and report facility maintenance or safety issues.
• Ensure cleanliness and orderliness of common areas; support residents in maintaining personal spaces.
• Administer and monitor curfews, sign-in/out logs, and visitor policies.

Crisis Response & Safety

• Intervene appropriately in emergencies (medical, behavioral, environmental).
• Follow protocols for substance use incidents, conflicts, or mental health crises.
• Maintain confidentiality and ethical boundaries in all interactions.

Grant and Compliance Support

• Participate in data collection and reporting.
• Uphold policies and procedures related to grant compliance and service delivery standards.