Resident Support & Social Services Specialist

Meadowbrook at Black River Falls; Black River Falls (WI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with employer match

Supportive team environment

Job summary

Meadowbrook at Black River Falls is seeking a compassionate Social Services Assistant to support residents in a long-term care setting. You will assist residents and families, provide emotional support, and help with social histories, care plans, and required documentation.

The role includes participation in interdisciplinary care planning, advocacy for resident rights and dignity, and involvement in the Manager on Duty program, with occasional evenings and weekends.

Responsibilities

• Assist residents and families with adjusting to life in a long-term care setting.
• Provide emotional support and help address residents' social and psychosocial needs.
• Assist with social histories, assessments, care plans, and required documentation.
• Advocate for resident rights, dignity, privacy, and quality of life.
• Work with residents, families, staff, and community agencies to address concerns and coordinate services.
• Assist with discharge planning and referrals to community resources and home care services.
• Help residents and families understand available services, facility policies, and resident rights.
• Participate in interdisciplinary care planning meetings and quality assurance activities as needed.
• Help identify and report concerns related to resident safety, abuse, neglect, or mistreatment in accordance with facility policies and regulations.
• Maintain accurate documentation and protect confidential resident information.
• Work closely with the Social Services team and facility leadership to promote a positive resident experience.
• Participate in the Manager on Duty (MOD) program, including occasional evenings and weekends.
• Perform other duties as assigned.

Job description

Meadowbrook at Black River Falls is seeking a compassionate Social Services Assistant to support residents in a long-term care setting. You will assist residents and families, provide emotional support, and help with social histories, care plans, and required documentation.

The role includes participation in interdisciplinary care planning, advocacy for resident rights and dignity, and involvement in the Manager on Duty program, with occasional evenings and weekends.