Resident Support Caseworker Coach I

Catholic Charities Diocese of San Diego; San Diego (CA); On-site; USD 58,454,000 - 64,185,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pension plan (cash-balance)

403(b)

Vacation

Holidays (15)

Sick leave

Job summary

Catholic Charities Diocese of San Diego is seeking a Caseworker Coach I (Residential Support Specialist) for the Rachel’s Promise Center to assist single adult women and women with children in achieving safe, stable housing. You will provide trauma-informed, client-centered support, coordinate with community resources, and document progress in HMIS and CES systems.

The role requires strong collaboration with internal teams, occasional weekend shifts, and a focus on safety, dignity, and outcomes

Qualifications

• Associate’s degree in human services, social or behavioral sciences, or related field; or at least one year of experience providing shelter services and/or case management to women, children, and families experiencing homelessness, substance use disorders, and/or mental illness required.
• Bilingual Spanish speaking preferred but not required, must be able to read, write, and speak English.
• Successful completion of a background check.
• Familiarity with trauma-informed approaches to service delivery.

Responsibilities

• Welcome and orient program residents (single adult women and women with children) to the shelter; complete initial intakes and explain program routines and behavioral expectations.
• Provide trauma-informed, resident-centered support to single adult women and women with children, and promote safety, dignity, and wellness in the residential setting.
• Maintain a consistent presence in the facility and support residents’ physical, emotional, and psychological safety, including child and family safety, as applicable.
• Document all contacts with residents in Clarity HMIS and associated local files; include information into CES (Coordinated Entry System), if required.

Skills

Bilingual Spanish

Strong computer skills

Positive attitude

Teamwork

Education

Associate’s degree in human services

Tools

Clarity HMIS

Coordinated Entry System (CES)

Job description

Catholic Charities Diocese of San Diego is seeking a Caseworker Coach I (Residential Support Specialist) for the Rachel’s Promise Center to assist single adult women and women with children in achieving safe, stable housing. You will provide trauma-informed, client-centered support, coordinate with community resources, and document progress in HMIS and CES systems.

The role requires strong collaboration with internal teams, occasional weekend shifts, and a focus on safety, dignity, and outcomes