Resident Services Coordinator I- San Bernardino 92410

TELACU Residential Management, Inc.; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in residential management is seeking a compassionate Resident Services Coordinator to support elderly and physically challenged residents. This role involves assessing resident needs, implementing supportive services, and advocating for residents' rights. You'll work closely with healthcare facilities and social services to ensure compliance and provide essential resources. If you are passionate about making a difference in the lives of others and have a background in social work or a related field, this opportunity offers a rewarding career path with competitive benefits and a supportive work environment.

Benefits

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Education reimbursement

Qualifications

• Bachelor’s degree in relevant field required.
• Experience with older adults and individuals with disabilities preferred.

Responsibilities

• Assess and identify resident needs and implement aging plans.
• Create partnerships with social services and facilitate care management meetings.

Skills

Bilingual in English/Spanish

Microsoft Office proficiency

Case management

Advocating for residents

Education

Bachelor’s degree in Social Work

Bachelor’s degree in Gerontology

Bachelor’s degree in Psychology

Bachelor’s degree in Counseling

Tools

AASC Online

HUD software

Job description

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TELACU Residential Management, Inc. provided pay range

This range is provided by TELACU Residential Management, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.50/hr - $24.50/hr

TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.

The Resident Services Coordinator (“RSC I”) is responsible for providing supportive service to elderly and physically challenged residents living at TELACU Residential Management (“TRM”) housing communities. RSC Level I to Level II requires evaluation of employee skill and performance levels by the Director of Resident Services Programs (DRSP) and Resident Services Supervisor (RSS). The position involves assessing and identifying resident needs, implementing aging plans, educating residents on resources, advocating for residents, managing the 504 reasonable accommodation process, and working on case management to support aging in place.

Responsibilities include creating partnerships with social services, facilitating care management meetings, coordinating transitions with healthcare facilities, supporting residents through various programs, and ensuring compliance with regulations. The role also involves preparing supportive services plans, assisting with grants and reports, making referrals, developing educational programs, and supporting residents in crisis or conflict situations.

Qualifications include a Bachelor’s degree in Social Work, Gerontology, Psychology, Counseling or equivalent, bilingual in English/Spanish preferred, and experience working with older adults and individuals with disabilities. Proficiency in Microsoft Office and familiarity with AASC Online and HUD software are required. The role requires occasional travel, physical ability to perform tasks, and the capacity to respond to after-hours needs.

Benefits offered include health, dental, vision insurance, 401(k) with employer match, paid time off, education reimbursement, and more.