Resident Services Coordinator

Rainbow Housing Assistance Corporation; Houston (TX); On-site; USD 29,000 - 40,000; Full time

Job summary

Rainbow Housing Assistance Corporation is seeking a Resident Services Coordinator to empower residents through education and community programs. The role emphasizes serving low-income families, coordinating with local service providers, and delivering engaging workshops to bridge social and economic barriers.

You will build partnerships, manage volunteers, and ensure quality customer service while maintaining a welcoming Resource Center.

Qualifications

• Must be willing to undergo, and pass, background and drug test
• Enthusiasm in working with people
• Desire to organize community and social services events and experiences
• Desire to gain skills and knowledge about the daily realities facing low-income families
• Demonstrate experience in successfully working with diverse populations
• Outgoing personality and ability to build relationships with community partners and resources
• Facilitate reliable personal or public transportation and live within 25 miles of the target zip code

Responsibilities

• Support the needs of low-income individuals and families
• Deliver educational workshops to residents
• Coordinate and provide resident social activities
• Provide quality customer service
• Provide resources and connect residents to opportunities to bridge social and economic barriers to goals and advancement
• Report program outcomes to Rainbow Resident Services Division
• Maintain the Resource Center in a clean and presentable condition
• Welcomes new youth residents and explains the resident services program and Youth Enrichment Program role
• Identifies and assesses youth needs and informs parents about resources
• Plan, implement, promote, and administer youth activities and programs
• Provide a safe, fun, and positive environment within the youth program
• Organizes and oversees all volunteers for the Youth Enrichment Program

Skills

People skills

Community organizing

Relationship building

Transportation access

Diversity experience

Outgoing personality

Local travel 25 miles

Job description

Full-time Description

**PREFER SOCIAL WORK EXPERIENCE **

The Resident Services Coordinator needs to be motivated, energized, self-starter, organized, passionate, compassionate, professional, and approachable. Must have ease in communicating and is accountable, purposeful, intentional, resourceful, able to build professional relationships, develop partnerships with similar organizations, HAPPY, and ready to be a servant leader of social and economic change. The Resident Services Coordinator is directly responsible for the delivery of educational and community-building programs for our residents and is responsible for coordinating with local third-party service providers to enhance these programs.

• You have employment experience in education or social services
• You have been educated in education or social services
• You have reliable transportation
• You are energetic, have a positive attitude, can provide quality customer services
• Build relationships easily
• Are a creative self-starter, result orientated, and resourceful

Essential Functions And Responsibilities Of Position

• Support the needs of low-income individuals and families
• Deliver educational workshops to residents
• Coordinate and provide resident social activities
• Provide quality customer service
• Provide resources and connect residents to opportunities to bridge social and economic barriers to goals and advancement
• Report program outcomes to the Rainbow Resident Services Division
• Maintain the Resource Center in a clean and presentable condition
• Welcomes new youth residents (and establishes contact with existing youth residents) and explains the resident services program, its offerings, and the Youth Program Coordinator role in providing information and support in assisting residents interested in enrolling in the Youth Enrichment Program.
• Identifies and assesses youth needs when appropriate; informs the parent of available resources and provides support in accessing services successfully.
• Plan, implement, promote, and administer youth activities and programs.
• Provide quality customer service and ensure a safe, fun, and positive environment within the youth program.
• Organizes and oversees all volunteers for the Youth Enrichment Program.

Requirements

Suggested Skills/Background Required

• Must be willing to undergo, and pass, background and drug test
• Enthusiasm in working with people
• Desire to organize community and social services events and experiences - or the proven ability to quickly develop such skills
• Desire to gain skills and knowledge about the daily realities facing low-income families
• Demonstrate experience in successfully working with diverse populations
• Outgoing personality and ability to build relationships with community partners and resources
• Facilitate reliable personal or public transportation and live within 25 miles of the target zip code

Salary Description $25 Hourly