Resident Services Concierge - Part-Time Front Desk

StoryPoint; Michigan; On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Income protection

Work-life benefits

Job summary

StoryPoint in Clinton Township, MI is seeking a part-time Receptionist to provide welcoming, courteous front-desk support for residents and guests. The role includes answering phones, greeting visitors, assisting with check-ins, and coordinating with the Leasing Team and Property Administrator.

The ideal candidate will have a High School diploma (or equivalent) and strong Microsoft Office skills, with the ability to handle multiple tasks in a friendly, professional manner.

Qualifications

• High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience
• Excellent Microsoft Office skills

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department
• Daily resident check in
• Answering routine telephone inquiries
• Greet all residents and guests in a courteous and professional manner
• Provide 1440 experience to our senior residents
• Distribute applications to prospective employees
• Refer all prospective residents and families to the Leasing Team
• Sort and deliver all mail internal messages and packages to residents and staff
• Knowledge of resident apartments in house facilities and local information
• Reserve the private dining area for residents and guests
• Collect work orders and information for the maintenance director
• Know emergency call system and emergency procedure fire medical and police
• Perform all accountabilities in a timely and efficient manner following company policies and procedure
• Work independently in a professional atmosphere
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to hisher attention so prompt action can be taken
• Assist with accounting duties as assigned by Property Administrator
• Dress in a professional manner and wear name tag
• As a receptionist always maintain a positive attitude which supports team performance and productivity

Education

High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience

Tools

Microsoft Office

Job description

StoryPoint in Clinton Township, MI is seeking a part-time Receptionist to provide welcoming, courteous front-desk support for residents and guests. The role includes answering phones, greeting visitors, assisting with check-ins, and coordinating with the Leasing Team and Property Administrator.

The ideal candidate will have a High School diploma (or equivalent) and strong Microsoft Office skills, with the ability to handle multiple tasks in a friendly, professional manner.