Resident Services & Care Navigator

Diversicare Healthcare Services, LLC; Greensboro (AL); On-site; USD 48,000 - 56,000; Full time

Job summary

Diversicare Healthcare Services, LLC is seeking a dedicated social worker to support residents and families in our post-acute care facilities. The role involves guiding admission, coordinating care plans, and advocating for residents throughout the care journey.

The ideal candidate has hands-on experience in healthcare settings such as nursing homes or hospitals, with strong communication and teamwork skills to collaborate with multidisciplinary staff.

Qualifications

• One year of supervised social work experience in a health care setting.
• Experience in healthcare setting – nursing home, hospice, home health or hospital preferred.
• Ability to work with a variety of people and make decisions based on case histories.

Responsibilities

• Assists in pre-admission and admission process with customers; aids clients in adjusting to nursing home placement.
• Interviews residents and families to obtain relevant past and present adjustments, behavior and lifestyle.
• Documents progress and updates plans of care at the interdisciplinary care conference.
• Arranges transportation, makes appointments and acts as a liaison between all departments, residents’ families and outside agencies.
• Assists in handling and accepting placement through one-on-one counseling and group work.
• Ascertains potential and develops discharge plans when clients are admitted.
• Arranges for post discharge services and follow-up care.
• Assesses emotional, financial, spiritual, educational and social needs of residents; ensures those needs are met by the facility or outside providers.
• Acts as resident/family advocate and ensures the resident is knowledgeable of and exercises rights.
• Responsible for organizing and conducting Family Council Meetings and maintaining minutes.

Skills

Communication skills

Interpersonal skills

Job description

Diversicare Healthcare Services, LLC is seeking a dedicated social worker to support residents and families in our post-acute care facilities. The role involves guiding admission, coordinating care plans, and advocating for residents throughout the care journey.

The ideal candidate has hands-on experience in healthcare settings such as nursing homes or hospitals, with strong communication and teamwork skills to collaborate with multidisciplinary staff.