Resident Services Administrative Coordinator (On-Site)

University of California Merced; Merced (CA); On-site; USD 42,000 - 61,000; Full time

Job summary

University of California, Merced is seeking an experienced administrative professional to support Housing, Residence Education, and Auxiliary Facilities. You will coordinate calendars, events, and payroll-related tasks within AFI, ensuring efficient processes and reliable service to campus partners.

The role emphasizes cross-training, backup coverage, and collaboration with leadership to enable student success, safety, and strategic priorities in a fast-paced environment.

Qualifications

• High school diploma, GED, or equivalent required.
• Bachelor's degree in business administration, hospitality management, or related field preferred.
• Five years administrative/clerical experience required.
• Direct knowledge of UC policies preferred.

Responsibilities

• Coordinate events: move-in/move-out, Bobcat Day, and other housing events.
• Manage space requests, room reservations, and meeting logistics.
• Prepare agendas and attendee lists; ensure documentation is complete.
• Arrange meals, travel, and ensure policy compliance for events.
• Provide cross-team support during high workload periods.

Skills

MS Office

Adobe Acrobat Pro

OneDrive

Excel

Education

HS Diploma / GED / HSED

Bachelor's degree (preferred)

Tools

Outlook

MS Office Suite

Job description

Job ID89608

LocationMerced

Full/Part TimeFull Time

Hiring Range

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The hourly range the University reasonably expects to pay for this position is Step 1: $30.48 - Step 18 $44.46.

Job Closing Date

Remote/Hybrid eligibility: This position is fully on-site.

Initial applicant review will take place on or around November 3rd, 2026. Posting may close any time after the review date.

CANRA (U13): Mandated Child Abuse Reporter.

This union position is represented by the bargaining unit Clerical & Allied Services - CX Teamsters Local 2010

About UC Merced

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,600 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

About the Job

Provides comprehensive administrative and operational support for the Housing, Residence Education, and Auxiliary Facilities portfolio within Auxiliary Enterprises, a complex, multi-unit operation. The position coordinates and advances key administrative initiatives within a fast-paced, high-volume, student-centered environment. Working closely with departmental leadership, the incumbent develops and maintains efficient administrative processes that support operational effectiveness, allowing leaders to focus on student success, safety, and strategic priorities. As a member of the AFI Administrative Team, the position also participates in cross-training and provides support across the portfolio during periods of high workload, planned or unplanned staff absences, and other operational needs. The primary focus of the role is to proactively coordinate and optimize the administrative functions that support the successful operation of the Housing, Residence Education, and Auxiliary Facilities departments.

KEY RESPONSIBILITIES

Event and Operational Support

• Coordinate logistics for departmental events, including move-in, move-out, Bobcat Day, and other key Housing, Residence Education, and Auxiliary Facilities events, adjusting schedules as needed.
• Manage space requests, room reservations, and meeting logistics for events, meetings, and special projects.
• Coordinate meeting agendas and ensure required event documentation, including attendee lists and business justifications, is completed and submitted.
• Arrange meals and refreshments (travel) and ensure compliance with university policies related to meetings, entertainment, travel, and special events, including Higher Approvals, Exceptions to policy and other requirements when applicable.
• Provide support for additional events and special projects as assigned.

Recruitment Support

• Coordinate professional and student staff recruitment activities in partnership with the Auxiliaries Enterprises Employment Coordinator and departmental leadership, including interview scheduling, hiring documentation, onboarding, and offboarding.
• In coordination with the AFI Employment Coordinator, manage closely the logistics for the Professional Staff recruitment process and coordinate communication, travel, lodging, and interview logistics for candidates.
• Facilitate the Resident Assistant recruitment process by collaborating with departmental leadership to assess staffing needs, coordinating with campus partners to streamline logistics, and overseeing all phases of the recruitment cycle from planning through selection.
• Facilitate on-campus interview arrangements, including overnight accommodations when needed.
• Prepare and distribute candidate communications, recruitment materials, and interview schedules.

Personnel Systems and Payroll Coordination

• Enhanced hiring, onboarding, and offboarding documentation and processes working in step with the AFI Employment Coordinator.
• Review and distribute UC Path and Cognos reports to departmental leadership and provide training on report utilization and compliance requirements.
• Monitor payroll-related actions, coordinate issue resolution with campus partners, and maintain effective working relationships with Human Resources and Payroll.
• Serve as a backup timesheet approver and departmental coordinator within the Time Reporting system.
• Coordinate employee roster management and ensure data accuracy across personnel systems, including performance management platforms.

Financial Operations and Inventory Management

• Manage departmental inventory processes, including asset tracking, transfers, audits, and surplus disposal.
• Coordinate operational purchasing activities, purchase orders, and procurement requests in alignment with campus and AFI Finance procedures.
• Administer and audit procurement and travel card programs, including access requests, training coordination, reconciliation support, compliance monitoring, and reporting. May entail delegate access and submitting requests on behalf of departmental staff occasionally.
• Support departmental purchasers by providing guidance and coordinating procurement resources with the AFI Finance team.
• Process invoices, recharges, purchase orders, and related financial documentation, serving as the primary contact for vendor payment inquiries.
• Order equipment and office supplies and support financial tracking and reporting for departmental budgets.

Administrative Operations and Organizational Support

• Develop and maintain processes for administrative support requests to ensure timely and effective service.
• Perform and coordinate administrative functions for supported departments and provide backup support across AFI as needed.
• Train staff on essential administrative processes to ensure continuity of operations and cross-functional support such as payroll action for student and staff personnel, review of staffing reports, submitting service tickets, auditing processes and more.
• Serve as a member of the Auxiliaries Enterprises Administrative Team, providing coverage during absences, leaves, and peak workload periods.
• Supervise and support student administrative staff as assigned.

Qualifications

EDUCATION and EXPERIENCE

• High school diploma, General Equivalency Degree (GED), or High School Equivalency Diploma (HSED) or equivalent.
• Bachelor's degree In business administration, hospitality management, or a related field. (Preferred)

AND

• (5) years administrative/clerical work experience which have led to the development of the skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position is required. Direct knowledge of University of California policies and procedures is preferred.

Or

• Bachelor's degree in a related area and one (1) years of administrative/clerical work experience which have led to the development of the skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position is required. Direct knowledge of University of California policies and procedures is preferred.

CRITICAL KNOWLEDGE and EXPERIENCE

• Experienced in MS Office (especially Outlook, Word, Excel), Adobe Acrobat Pro, navigating shared drives and One-drive, and using various information systems.
• Ability to be self-motivated, function autonomously, improve processes, and consistently prioritize projects and tasks.
• Ability to manage confidential and sensitive information with discretion.
• Organized, detail-oriented while providing seamless customer service.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
• Ability to use sound judgment in responding to issues and concerns.
• Solid organizational skills and ability to multi-task with demanding timeframes.
• Strong teamwork skills with the ability to support others in the department and division.
• Knowledge or logistics for professional recruitments. (Preferred)

Background Check

Background check required.

This position will be required to complete all pre-employment requirements, including a background investigation, the University's credentialing process, and verification of licensure and/or certification through the appropriate California licensing or certifying board(s), as applicable.

Policy Statement

Equal Employment Opportunity: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

Smoke and Tobacco Free Policy: The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at .

E-Verify: All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule: For information on the comprehensive benefits package offered by the University of California visit: compensation-and-benefits/