Resident Service Coordinator- Trevecca Towers I & East

LHP CAPITAL; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Me Time Fridays (up to 4 hours)

Sign-On Bonus $500

Quarterly bonus plan

Paid time off up to 15 days/year + 15?

11 holidays

Volunteer Time Off

Health/Medical coverage (Cigna)

401(k) with generous match

Military Encouraged Employer

Job summary

LHP Capital is seeking a Resident Service Coordinator to foster a supportive community for residents, helping them access resources, benefits, and advocacy services. You will work to empower independence and thriving among residents.

The role emphasizes collaboration with community partners, program development, and ongoing training while balancing office duties with resident interactions in a dynamic housing environment.

Qualifications

• Bachelor’s degree in social work, Psychology, Counseling, or a related field.
• Supervisory experience preferred.
• 2-3 years of experience in social service delivery with elderly or family populations.
• Demonstrated knowledge of community resources and support services.
• Strong advocacy, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in computer software.
• Customer service-oriented approach.
• Ability to work effectively with individuals from diverse backgrounds.
• Valid driver’s license.

Responsibilities

• Resident Support: Provide individual and group support to residents, addressing their needs and concerns.
• Connect residents with appropriate community resources and services.
• Assist residents with accessing benefits and programs.
• Advocate for residents' rights and interests.

Skills

strong advocacy

excellent communication

customer service oriented

diverse backgrounds

proficiency in computer software

valid driver’s license

Education

Bachelor’s degree in social work, Psychology, Counseling, or a related field

Job description

Description

A Company Committed to Work-Life Balance

At LHP, we believe a strong workweek should still leave room for life.

That’s why we offer Me Time — a company-paid benefit that gives employees up to 4 hours off on Fridays for personal time. Use it to recharge, take care of appointments, or simply start the weekend early. It’s part of our commitment to treating employees with respect and flexibility.

What LHP has to offer...

• $500 Sign-On Bonus.
• Quarterly bonus plan.
• Continued skill training and career growth opportunities.
• Paid time off of up to 15 days per year with annual rollover allowance.
• 11 recognized Holidays and Volunteer Time Off.
• Employee sponsored Cigna Medical, Dental, & Vision plan.
• 401(k) plus generous company match.
• Military Encouraged Employer

Housing with Purpose

LHP is a national leader in the development and management of affordable housing. We acquire and renovate communities to create safe, stable housing and long-term positive impact. With more than 12,900 apartment units, 95 properties, and operations in 13 states, LHP has invested over $1.1 billion in affordable housing development. We’re consistently ranked among the nation’s Top 50 Affordable Housing Owners by Affordable Housing Finance. Learn more about life at LHP:

https://www.youtube.com/watch?v=FCk_IMqgUZU&feature=youtu.be

Job Description Summary

The Resident Service Coordinator (RSC) plays a vital role in fostering a supportive and engaging community for residents. This position involves providing assistance, resources, and advocacy to residents, empowering them to live independently and thrive.

Skills & Qualifications

1. Bachelor’s degree in social work, Psychology, Counseling, or a related field.
2. Supervisory experience preferred.
3. 2-3 years of experience in social service delivery with elderly or family populations.
4. Demonstrated knowledge of community resources and support services.
5. Strong advocacy, organizational, and problem-solving skills.
6. Excellent communication and interpersonal skills.
7. Proficiency in computer software.
8. Customer service-oriented approach.
9. Ability to work effectively with individuals from diverse backgrounds.
10. Valid driver’s license.

Essential Duties & Responsibilities

1. Resident Support:
   1. Provide individual and group support to residents, addressing their needs and concerns.
   2. Connect residents with appropriate community resources and services.
   3. Assist residents with accessing benefits and programs.
   4. Advocate for residents' rights and interests.
2. Community Building:
   1. Organize and facilitate community events and activities.
   2. Foster a sense of community and belonging among residents.
   3. Assist residents in building informal support networks.
3. Program Development:
   1. Develop and implement educational and wellness programs for residents.
   2. Conduct needs assessments and identify program opportunities.
   3. Evaluate program effectiveness and make improvements.
4. Community Partnerships:
   1. Build and maintain relationships with community agencies and organizations.
   2. Collaborate with community partners to provide resources and support to residents.
5. Administrative Tasks:
   1. Maintain accurate resident records and documentation.
   2. Prepare reports and statistics as required.
   3. Coordinate with property management and other staff.
6. Complete ongoing required training.

Working Conditions

The Resident Service Coordinator works primarily in an office environment with frequent interactions with residents. The position may require occasional evening or weekend work for events or meetings.

Note: This job description is not intended to be all-inclusive and may be subject to change at the discretion of the company.

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