Resident Service Coordinator - The Court at Washington Square

Arbor Management; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Coverage

401(k) with Employer Match

Tuition Reimbursement

Paid Time Off

Life Insurance

Employee Assistance Program

Job summary

A property management firm in Washington, D.C., is seeking a Resident Service Coordinator to help residents with various needs, promote wellness activities, and maintain positive relationships within the community. Candidates should have education or experience in social work, excellent communication skills, and the ability to handle confidentiality while working independently or as part of a team. The role includes responsibilities like providing referrals, maintaining resident files, and assisting with newsletters.

Qualifications

• Background or education in social work, human services, or public health.
• Excellent communication skills, both oral and written.
• Ability to maintain confidentiality.
• Experience with community organizing.
• Sensitivity and ability to relate to diverse lifestyles and cultures.
• Strong interpersonal communication skills.
• Good organization.
• Works well with others and independently.

Responsibilities

• Refer residents for emergency needs like rental assistance and food.
• Establish positive relationships with coworker, residents, and agencies.
• Promote wellness activities for residents.
• Educate residents on community resources.
• Maintain confidentiality of resident files.
• Assist with the bi-monthly newsletter.

Skills

Communication skills

Organization

Interpersonal communication

Team player

Conflict resolution

Education

Education in social work, human services, or public health

Job description

Resident Service Coordinator - The Court at Washington Square

Related Property: The Court at Washington Square

Benefits:

• Health and welfare
• Medical Coverage
• Prescription Drug Coverage
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short-term Disability
• Long-term Disability
• Life Insurance
• Sick Time
• Paid Time Off
• Holidays
• Tuition Reimbursement
• Health and welfare
• 401(k) with Employer Match
• Employee Assistance Program

Responsibilities:

• Refer residents for emergency needs i.e., rental assistance, food, medical, transportation
• Establish and maintain positive relationships with coworker, residents, and community agencies
• Promote wellness activities for all residents
• Provide educational opportunities
• Educate residents, families, and staff on available community resources
• Work as a team with property manager and other property staff
• Distribute yearly resident survey
• Maintain individual files on residents which may contain intake information, referral history, service provider history
• Maintain resident confidentiality
• Provide referrals to state, local and community agencies to alleviate resident need
• Assist with the bi-monthly newsletter
• Empower residents to meet their own needs through education and training

Qualifications:

• Background or education in social work, human services, or public health
• Excellent communication skills, both oral and written
• Ability to maintain confidentiality
• Experience with community organizing
• Sensitivity and ability to relate to people from diverse lifestyles and cultures
• Good organization
• Strong interpersonal communication skills
• Team player
• Works well with others and independently
• Knowledge of eligibility for federal and state entitlement programs
• Experience in planning community events and activities
• Knowledge of community resources
• Conflict resolution/Problem solving skills

We are proud to be an Equal Opportunity Employer that promotes the hiring of veterans and disabled applicants.