Resident Service Coordinator

Trinity Management, LLC; Rhode Island; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

15 days PTO

Paid company holidays

Birthday off

Insurance Day 1

401(k) Retirement Plan

Tuition Reimbursement Program

Mileage reimbursement

Job summary

Trinity Management, LLC is seeking a compassionate Resident Service Coordinator to support residents across affordable housing communities in Rhode Island. You will connect residents with community resources, advocate for needs, and develop programs to promote independence and quality of life.

The role requires experience with social service agencies, strong partnerships, and regular travel between communities. Full-time, 40 hours per week, with benefits starting Day 1.

Qualifications

• Bachelor's degree preferred in Social Work, Human Services, psychology, sociology or related field.
• Experience in resident services, case management, social work, affordable housing or human services required.
• Experience with community agencies and social service organizations helpful.

Responsibilities

• Build relationships with residents to promote independence and self-sufficiency.
• Assess needs and connect residents with community resources including financial assistance, healthcare, counseling, transportation, and food support.
• Advocate for residents and educate them on programs and benefits.
• Develop and maintain partnerships with local agencies and organizations.

Skills

Resident advocacy

Case coordination

Communication

Organization

Problem solving

Driver's license

Education

Bachelor's degree in Social Work/Human Services/Psychology/Sociology or related field

Tools

Microsoft Office Suite

Yardi

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RFT Newport, RI, US

3 days ago Requisition ID: 1111

Salary: $55,000.00 Annually

Job Description

Trinity Management, LLC is seeking a compassionate, organized, and community-focused Resident Service Coordinator to support residents across our affordable housing communities in This role is responsible for Rhode Island. connecting residents with essential community resources, advocating for resident needs, and developing programs that promote independence, stability, and quality of life.

The ideal candidate is passionate about serving diverse communities, has experience working with social service agencies, and enjoys building strong partnerships that positively impact residents.

About the Role

This position supports multiple affordable housing communities throughout Rhode Island. Regular travel between both states is required.

Key Responsibilities

• Build strong relationships with residents while promoting independence and self-sufficiency
• Assess resident needs and connect individuals with community resources including financial assistance, healthcare, counseling, transportation, food assistance, and other supportive services
• Serve as a resident advocate by educating residents on available programs, services, and benefits
• Develop and maintain partnerships with local agencies, nonprofit organizations, healthcare providers, and community service organizations
• Coordinate referrals and provide follow-up to ensure residents receive appropriate services
• Plan and facilitate resident programs, workshops, educational events, and social activities
• Collaborate with Property Management to address resident concerns and resolve conflicts
• Assist residents with Section 504 Reasonable Accommodation requests and guide them through the process
• Maintain accurate resident files, service documentation, and program records
• Prepare reports for management, ownership, and funding agencies, including annual HUD reporting requirements
• Manage the Resident Service Coordinator budget and identify grant and funding opportunities
• Promote resident engagement by developing support networks, community partnerships, and resident programs

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field preferred
• Experience in resident services, case management, social work, affordable housing, or human services required
• Experience working with community agencies and social service organizations
• Strong resident advocacy and case coordination skills
• Excellent communication, organization, and problem-solving abilities
• Proficiency with Microsoft Office Suite
• Experience with Yardi or affordable housing software is a plus
• Must have a valid driver's license and reliable transportation
• $55,000k annually
• Full-time, 40 hours per week
• 15 days of Paid Time Off (PTO)
• Paid company holidays
• Your birthday off each year
• Medical, Dental, and Vision insurance effective Day 1
• 401(k) Retirement Plan
• Tuition Reimbursement Program
• Mileage reimbursement for required business travel
• Opportunities for professional growth and career advancement