RESIDENT SERVICE COORDINATOR

Garvey Manor Nursing Home; Hollidaysburg (Blair County); On-site; USD 40,000 - 60,000; Full time

Job summary

Garvey Manor Nursing Home in Hollidaysburg, PA is seeking a Resident Services Coordinator to assess resident needs and develop engaging programming to enhance quality of life.

You will supervise Personal Care Attendants, coach staff, and help ensure timely documentation and communication within the care team. The role involves coordinating appointments and supporting HR in staffing decisions.

Qualifications

• English proficiency required for safe and effective communication with residents and staff.
• Experience supervising Personal Care Attendants or similar team.
• Ability to develop activity and wellness programs tailored to residents.
• Strong communication and documentation skills are essential.

Responsibilities

• Assess residents’ needs and craft care plans to improve quality of life and independence.
• Oversee medication management for residents and staff.
• Ensure staff are trained and perform assigned tasks to standard.
• Maintain accurate resident files and documentation.
• Coordinate medical appointments and transportation as needed.
• Schedule OLAR employees and assist HR with staffing decisions.
• Act in place of the Director when required.

Skills

English proficiency

Supervisory skills

Program development

Communication

Education

LPN training

2 year degree

Job description

Job Details: Job Location: Garvey Manor - HOLLIDAYSBURG, PA, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: Undisclosed, Job Shift: Day,

POSITION SUMMARY

Under the supervision of the Director of Personal Care, the Resident Services Coordinator will be responsible for assessing the needs of the residents, developing and/or identifying programming to meet those needs, ensuring that information and resources are available to residents. This position will also be responsible for the direct supervision of the Personal Care Attendants, ensuring that they meet the expectations of their positions, giving coaching and assistance when necessary.

ESSENTIAL JOB FUNCTIONS

• Assessing the residents’ needs and developing a comprehensive plan to meet the needs of the residents aimed at enhancing their quality of life and increasing their independence.
• Medication Management of the residents/staff.
• Ensures Personal Care Attendants are trained properly and understand the tasks they are assigned.
• Always maintain proper documentation, including updates to information as necessary.
• Effective and efficient communication within and outside of the department to ensure the highest level of care for the residents.
• Ensures all resident files are maintained properly.
• Coordinates medical appointments and transportation as necessary for residents to outside medical facilities.
• Responsible for scheduling OLAR employees.
• Assessment of employees in ratio to number of residents and work with HR to hire employees.
• Acts in place of the Director as required.

General

• Respond to fire alarms as required (refer to Fire Safety Manual for employees’ responsibilities and those that are specific to your position.
• Treat all residents fairly, with kindness, dignity and respect. Maintain confidentiality of all resident and facility information.
• Report all complaints, concerns made by the resident, allegations of abuse or neglect to direct supervisor or the RN Supervisor.
• Follow all safety procedures and precautions in the performance of your duties and when operating equipment. Report all safety violations, unsafe or hazardous conditions and any equipment issues immediately.

Qualifications: POSITION QUALIFICATIONS

• Ability to provide care/services in a manner supportive of the Mission and Philosophy of the Carmelite Sisters for the Aged and Infirm.
• Speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.
• Ability to accept responsibility and account for his/her own actions.
• Able to act in a self-confident manner to complete an assignment or to defend a position or idea. Able to make independent decisions to solve a problem or meet a goal while following facility procedures.
• Able to grasp and understand business concepts, economic and budget information. Ability to prepare and manage department’s budget.
• Ability to provide guidance and feedback to help others develop and strengthen specific knowledge and skill areas. May require ability to present information publicly.
• Able to organize, direct, and influence others to perform their jobs effectively and to use resident and facility resources to reach optimal outcomes. Make decisions, encourage others, and promote positive spirit.
• Adaptable to change, creative/innovative, detail-oriented, conscientious of resident/facility property, self-directed, efficient, able to work under pressure.
• Able to demonstrate conduct conforming to a set of values and accepted standards. Honest, loyal, mission-oriented, reliable, responsible, and aware of safety requirements.

SKILLS & ABILITIES

Education: Successful completion of an accredited LPN training course

Experience: Minimum one (1) year experience in Personal Care setting

Certificates & Licenses

CRP Certification