Resident Safety & Front Desk Coordinator

TEAMS Constructions; Washington (District of Columbia); On-site; USD 2,480,000 - 3,031,000; Full time

Benefits offered by this job

Top Workplace

Paid lunch

Vacation & sick leave

Job summary

Community of Hope is seeking a Resident Monitor for a Full-Time, on-site role in Washington, DC. You will monitor building areas, greet residents and visitors, and report concerns to the appropriate team members to keep the Short-Term Family Housing program safe and welcoming.

You will verify IDs, sign-ins, and conduct curfew checks while supporting a mission-driven team. The position requires good communication, reliability, and the ability to work flexible hours including evenings and weekends.

Qualifications

• High school diploma or GED.
• Good verbal and written communication skills.
• Punctuality and reliability.
• Ability to utilize computer software such as Microsoft Windows, Microsoft Word, Microsoft Excel, Google Mail.
• Ability to act responsibly, professionally, and use good judgment under pressure.
• Ability to write shift and incident reports in detail.
• Ability to de-ice the front walkway by salting and shoveling the front area when inclement weather occurs.
• Ability to work a flexible schedule as designated by their supervisor, including evenings and weekends and at various Community of Sites.

Responsibilities

• Monitor building areas and lobby to prevent loitering; check security cameras and report issues.
• Ensure visitors sign in/out, document staff movements, and verify IDs.
• Conduct nightly curfew checks and document whereabouts of residents/children.
• Inform Program Director or Case Manager about outside agency visits.
• File incident reports for unusual or emergency incidents and email to supervisor.
• Assist residents as needed within ADA regulations and provide support.
• Screen access to the building and escort visitors as needed.
• Monitor CCTV and report security violations promptly.

Skills

Verbal communication

Written communication

Punctuality

Reliability

Judgment under pressure

Education

High school diploma or GED

Tools

Microsoft Windows

Microsoft Word

Microsoft Excel

Google Mail

Job description

Community of Hope is seeking a Resident Monitor for a Full-Time, on-site role in Washington, DC. You will monitor building areas, greet residents and visitors, and report concerns to the appropriate team members to keep the Short-Term Family Housing program safe and welcoming.

You will verify IDs, sign-ins, and conduct curfew checks while supporting a mission-driven team. The position requires good communication, reliability, and the ability to work flexible hours including evenings and weekends.