Resident Resource Coordinator

Sequoia Living; Greenbrae Boardwalk (CA); On-site; USD 43,449 - 51,053; Full time

Benefits offered by this job

Medical and dental coverage

Generous PTO

Employee Recognition Programs

Professional development opportunities

Job summary

Sequoia Living in Greenbrae is looking for a Resident Resource Coordinator to join their team. This role focuses on enhancing the lives of residents by encouraging socialization, providing individualized attention, and assisting with necessary services. Candidates should have strong interpersonal skills, a CNA certification, and at least two years of experience in a relevant environment. The position offers competitive pay and generous benefits including medical coverage and paid time off.

Qualifications

• Exceptional interpersonal skills to deal with residents under challenging conditions.
• Proficient in Microsoft Office suite (Outlook, Word, Excel, etc.).
• Minimum 2 years’ experience as paraprofessional in Assisted Living or skilled nursing facility.

Responsibilities

• Enhance the quality of life for residents through individual attention.
• Encourage social interactions and organize activities.
• Assist residents with mobility and access to community resources.

Skills

Interpersonal skills

Compassion

Knowledge of aging and resident care

Proficiency in Microsoft Office

Effective communication

Education

High school graduate

Certified Nurse Assistant certification

Bachelor’s degree in Social Service or Activities

Job description

We are hiring a Resident Resource Coordinator to join our growing team. You will be responsible for enhancing the quality of life of Tamalpais Assisted Living and Health Center residents including the transition periods between levels of care by providing individual attention, encouraging socialization and identifying appropriate service providers. If you enjoy working with people in a fast-paced environment and are excited about the opportunity to make a difference every day, then this role may be for you!

What You Will Do:

• Recognizes residents’ needs, provides individualized attention to residents and directs attention to the most isolated. Initiates contact with residents who receive the least attention from others.
• Matches residents of like interests, plans interactive activities and encourages participation in organized activities.
• Works with groups of no more than 3-4 residents, developing conversation groups, arranging games, reading, and providing entertainment through media.
• Reads to one or more residents, arranges for books on tape, keeps residents informed of community events, writes letters and reads mail, assists residents in making phone calls and in making purchases.
• Assists residents in completing forms such as the Resident Assessment Tool; contacts families to assist with the Resident Assessment Tool if the resident is incapable.
• Takes residents on walks, accompanies them to the main dining room and takes them to community events.
• Acts as a companion, especially to those who have few contacts and encourages residents to interact with others.
• Calms and/or distracts residents who are agitated. Promotes independence and educates in independent skills.
• Refers residents to outside resources such as day care programs, counseling services or Love is the Answer (LITA) where appropriate.
• Provides direction/suggestions to private duty personnel.
• Recognizes safety and comfort issues, addresses and/or refers to appropriate departments.
• Contact families and friends where appropriate.
• Assists those moving from Independent Living to the Health Center, from Assisted Living to the Health Center and from Independent Living to Assisted Living.
• Performs other work as assigned.

Why Work Here:

• $31.54 - $37.06 per hour
• Medical and dental coverage or cash stipend if covered on another plan. Life Insurance, Commuter Benefits, Emergency Relief Fund, Flexible Spending Account, 18 PTO, 8 Holidays, 6 days per year available to provide pay when on an approved Leave of Absence and much more!
• Generous PTO and holidays.
• Employee Referral Award, Employee Recognition Programs, Sign On Bonus.
• On the job training and professional development opportunities. Scholarships too!
• Tuition and/or fee assistance for qualified programs.
• COVID protocols in place to keep everyone safe.
• Competitive wages and growth opportunities.

Who You Are:

• You enjoy working with people and have exceptional interpersonal skills. You can use tact and courtesy in dealing with residents under sometimes trying conditions. You can show patience and understanding. You enjoy variety in your day and enjoy a fast-paced environment.
• Knowledge related to the issues of aging and resident care. Proficient with Microsoft Office suite of products (Outlook, Word, Excel, PowerPoint, Publisher), charting and documentations for residents.
• Proficient written and verbal English communication skills to complete necessary reports and follow instructions in order to communicate with residents and their families. Effective interpersonal skills to meet and greet residents and their families in a positive manner.
• Compassion for ability to work with older persons with special needs. Ability to be cooperative with fellow employees and accept their suggestions where appropriate. Ability to attend training functions specifically for this position and general training as required of all staff. Demonstrated selfmotivation, self-confidence, flexibility. Ability to be firm and develop relationships. Ability to maintain positive customer focused approach and confidentiality of resident, staff and organization information at all times. Ability to act with patience, tact and courtesy under demanding and difficult conditions. Sensitivity and understanding of issues related to aging.
• High school graduate or equivalent. Current Certified Nurse Assistance (CNA) Certification, Bachelor’s degree in Social Service or Activities preferred. Minimum 2 years’ experience as paraprofessional in Assisted Living or skill nursing facility. Current CPR and First Aid certifications.

Sequoia Living is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. In compliance with the Americans with Disabilities Act, Sequoia Living will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective employees to discuss potential accommodations with the employer.