Resident Relations & Leasing Assistant Manager

Royal American; Jacksonville (FL); On-site; USD 27,000 - 39,000; Full time

Job summary

TreetopTreetop Apartments in Jacksonville, FL 32244 is seeking an Assistant Community Manager to support the Community Manager with administrative duties, leasing, marketing, and resident relations. You will help ensure accurate financial records and smooth daily operations on the property.

You must have strong attendance, excellent communication, and a customer‑focused approach. The role requires flexibility to work days, evenings, weekends, and holidays, with access to property grounds and

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year property management experience preferred.
• Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred.
• Excellent written and oral communication skills.
• Flexibility to work evenings/weekends as needed.

Responsibilities

• Assist Community Manager in leasing prospective residents in accordance with laws and criteria.
• Help develop and execute marketing and advertising campaigns for apartment leasing.
• Support resident services programming and maintain customer relations.
• Process rent collections and assist with accounts payable procedures.
• Enter and review maintenance service requests using the property software.
• Assist in budget preparation and monitoring to support property operations.
• Inspect units and property grounds to ensure clean, safe, and well-maintained facilities.

Skills

Customer service

Written and verbal communication

Administrative support

Leasing knowledge

Education

High School Diploma or equivalent

Tools

OneSite

Job description

TreetopTreetop Apartments in Jacksonville, FL 32244 is seeking an Assistant Community Manager to support the Community Manager with administrative duties, leasing, marketing, and resident relations. You will help ensure accurate financial records and smooth daily operations on the property.

You must have strong attendance, excellent communication, and a customer‑focused approach. The role requires flexibility to work days, evenings, weekends, and holidays, with access to property grounds and