RESIDENT REGIONAL MANAGER

Compass Group USA; San Diego (CA); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA, ESFM division, seeks a Resident Regional Manager to oversee multiple clinical engineering accounts in the San Diego area. You will manage client relations and ensure service quality across regions, driving profitability and program effectiveness.

Responsibilities include budgeting, forecasting, staffing, and contract oversight to meet financial goals while maintaining high client satisfaction and retention.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Five+ years supervisory experience in clinical engineering with high customer contact.
• Experience managing multiple clinical engineering accounts and strong written/oral communication.

Responsibilities

• Develops financial forecasts and budgets for multiple regional accounts.
• Manages regional overhead and attains financial goals.
• Reviews financial statements and operational reports weekly.
• Recommends capital investments to maximize returns.
• Involves in pricing surveys and monitors contract profitability.
• Ensures client satisfaction and account retention via stewardship.

Skills

Supervisory experience

Client relations

Communication skills

Contract administration

Office software proficiency

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

Job description

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

Working as a Resident Regional Manager, you are responsible for multiple clinical engineering accounts. You are responsible for managing client relations, along with ensure that the clinical engineering services offered to the customers is of superior quality.

Key Responsibilities:

• Develops financial forecasts and balance programs and resources for multiple clinical engineeringaccounts within the region
• Develops a business plan and budget for the region
• Controls overhead expenses within the region
• Responsible for attainment of financial goals for the region
• Reviews and analyzes financial statements, weekly operating reports, and other financial results
• Recommends and manages capital requirements to maximize financial returns
• Actively involved with sales survey pricing of business
• Monitors future contract financial reviews and updates
• Responsible for productivity and staffing that is appropriate to the regional and divisional goals
• Monitors period analysis and initiate action plans as necessary
• Maintains and supports client satisfaction at a level that ensures account retention
• Maintains an active stewardship program at multiple levels within the region
• Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner
• Promotes client awareness of program alternatives and the availability of corporate resources
• Monitors and ensures compliance with the provisions of client contracts
• Assists in customizing programs to meet each account's unique needs as require

Preferred Qualifications:

• Bachelor's Degree or equivalent work experience required
• Five+ years supervisory experience in clinical engineeringwith high customer/client contact required
• Experience managing multiple clinical engineering accounts
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-tasks and establish priorities
• Ability to maintain organization in a changing environment
• Exhibit initiative, responsibility, flexibility, and leadership
• Possess a thorough knowledge of contract administration and office procedures
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Associates at ESFM are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.