Resident Opportunity and Self-Sufficiency (ROSS) Coordinator

HACLA; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision Plan

Pre-Tax Deferred Compensation 457 Plan

Paid Time Off

Job summary

HACLA seeks a ROSS Coordinator to work with community service providers, tailor services to residents, and monitor program delivery under the ROSS grant. You will coordinate with housing staff to ensure services meet resident needs and outcomes during the 3-year term.

The role emphasizes outreach, assessment, and collaboration with providers to improve social functioning and access to benefits for eligible residents of Los Angeles County. A valid California driver's license is required.

Qualifications

• Associate’s degree in Social Services, Human Services, Public Administration, Psychology, Sociology or related field; 2 years of experience in community or social services delivery helping a vulnerable population; bilingual skills a plus.

Responsibilities

• Research, develop and maintain a network of service providers and local resources to liaison between HACLA and outside agencies.
• Interview and assess at‑risk residents to identify needs and connect with resources.
• Develop and monitor case action plans delivering human services to individuals, families or small groups.

Skills

Public benefits knowledge

Office procedures

Housing Authority policies

Research techniques

Education

Assoc. degree in Social Services/related field

Job description

Anticipated Hiring Pay Rate

Candidates can expect to be hired at an hourly rate of pay of $22.00. The hourly rate of pay will remain in place throughout the ROSS Grant 3-year term period.

Position status

Position is open until filled.

NATURE OF WORK

Under general direction, the ROSS Coordinator works with community service providers to tailor services to the needs of eligible residents such as at‑risk youth or hard to employ adults, establishes a system to monitor and evaluate service delivery and outcomes, and coordinates with other independent living programs.

SPECIAL NOTE

The Resident Opportunity and Self‑Sufficiency (ROSS) Coordinator is a single incumbent, limited term temporary three-year assignment fully funded by the ROSS‑SC grant award. Currently, it is expected that the ROSS‑SC grant will fund through the end of May 2029. The position is subject to funding availability and not eligible for any yearly Cost of Living Adjustments during grant period.

Typical Duties

• Research, develop, and maintain a network of service providers, local community resources, or other supportive services for youth and adults to serve as a liaison between the Authority and outside agencies;
• Interview and assess persons who are at-risk and evaluate needs to identify solutions or connect with resources;
• Implement case action plans to provide human services for eligible residents individually, as a family, or in other small groups, and aid eligible resident(s)/tenant(s) in mobilizing their inner capabilities and external resources to improve social functioning;
• Establish regular contact and maintain effective communication with eligible residents/tenants;
• Collaborate with facility management staff;
• Complete assessments, document all resident/tenant participants’ situation and progress, prepare activity reports, and various documents as required by the US Department of Housing and Urban Development (HUD);
• Assists with coordination of onsite events for residents/tenants as appropriate, including workshops, trainings, or other educational events;
• Establish and maintain visibility within the community through professional networking, advocacy groups, etc.
• Attend and actively participate in required Resident Service Coordinator training programs and conferences.

KNOWLEDGE, SKILLS & ABILITIES

• Local, state, and federal public benefits available to eligible low-income families, including youth, senior citizens, and/or people with disabilities
• Procedures, practices and methods of office functions;
• Housing Authority organization, operation, policies and procedures;
• Research techniques and technical aspects of area of specialty.

Ability To

• Work with multiple service providers to organize, strategize, and coordinate service delivery;
• Make prompt and accurate recommendations;
• Use sound judgment in the performance of duties;
• Deal tactfully and effectively with residents, employees, outside agencies and the public;
• Meet schedules and timeliness;
• Establish and maintain effective working relationships with others;
• Apply and explain established policies, procedures and regulations and recommend an effective course of action;
• Communicate clearly and concisely, both orally and in writing.

Minimum Qualifications

Associate’s degree in Social Services, Human Services, Public Administration, Psychology, Sociology or related field, -AND- two (2) years of experience in community or social services delivery providing assistance to a vulnerable population or a related field -OR- an equivalent combination of education, training, and experience. The ideal candidate would have demonstrated working knowledge, training and experience of local services for the at‑risk youth or hard to employ adults; the ability to communicate fluently in more than one language is a plus.

SPECIAL REQUIREMENT

Must possess a valid California driver’s license.

Application Process

Applications will be reviewed for relevant experience, education, and/or training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the most-qualified applicants will be considered and may be invited to the interview and selection process.

Selection Procedure

Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.

Hiring Information

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

Disability Accommodation

Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call [phone] or email [e-mail] no less than 72 hours prior to testing date for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority. Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application. We are an Equal Opportunity/Affirmative Action Employer. Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

Required

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at: http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf. Please call the NEOGOV Toll-Free Applicant Support telephone line [phone] if you forget your password, have application login problems or get an error message during the application process.

HACLA Benefits

• Short-Term Disability/Long-Term Disability/Mandatory Life:Pension Plan:General Leave/Holidays/PTO:Additional Optional Benefits:
• Temporary Casual/Per-Diem employee are eligible to enroll/receive the following benefits:
  • Medical/Dental/Vision Plan:
  • HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
  • HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
  • HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable
  • $250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
  • Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.
  • HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan
  • HACLA retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years.
  • For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
  • For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.
  • CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.
  • Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.
  • Newly Hired Annual Accruals:
  • At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)
  • Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
  • Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
  • Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
  • Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
  • American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
  • 14 Observed Holidays:
  • New Year's Eve; New Years Day; Martin Luther King Jr’s Birthday; President's Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran’s Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.
  • 12 Floating Holiday hours annually
  • Opportunity to earn up to 160 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 160 hours of accrued and unused PTO annually.
  • Pre-Tax Deferred Compensation 457 Plan
  • Group term life insurance
  • Flexible Spending Account Options
  • Tuition Reimbursement Program
  • Employee Assistance Program
  • Flexible Work Schedules
  • Partial Telework Program
  • Kaiser Medical Insurance - 50% employer covered medical through Kaiser Permanente if working 30 hours or more per week.
  • Paid Sick Time - At least 40 hours or 5 days of sick leave after 90 days of employment.
  • Eligible casual employees may enter as Classic or PEPRA members if qualifying requirements are met.
  • Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).
  • Availability of benefits are dependent upon employment eligibility status with HACLA