Resident Network Engineer – Advanced Network Support – freelance – onsite – Sunnyvale, California, USA

Comgent; Sunnyvale (CA); On-site; USD 83,000 - 124,000; Part time

Job summary

Comgent in Sunnyvale, CA is seeking a Resident Network Engineer to deliver advanced production-network support on a freelance basis. You will work directly with customer teams to diagnose complex faults, restore services and document fixes.

This role emphasizes break/fix and engineering escalation. The position requires strong Juniper expertise (MX/EX/QFX/PTX), BGP/OSPF/IS-IS, EVPN/VXLAN, and Python scripting, plus excellent communication skills.

Qualifications

• 4+ years of network engineering experience.
• Proficiency with Juniper platforms and routing protocols.
• Strong Python scripting.
• Excellent communication and presentation skills.

Responsibilities

• Take ownership of customer incidents, isolate configuration, network, hardware or software faults and work systematically towards service restoration.
• Coordinate with technical support and engineering teams, keeping relevant stakeholders informed of sensitive issues and technical escalations.
• Reproduce customer environments and faults in the laboratory where needed, helping engineering teams assess fixes, patches and workarounds.
• Support high-profile escalations through written updates, technical calls and meetings, explaining evidence and next steps clearly.
• Maintain expertise in the deployed products and technologies, identify training needs as the network evolves, and share reliability and serviceability feedback with engineering teams.
• Contribute technical documentation, knowledge articles and practical lessons that improve support quality and customer understanding.

Skills

Junos CLI

BGP

OSPF

IS-IS

MPLS

VPLS

EVPN/VXLAN

QoS

Tools

MX

EX

QFX

PTX

Job description

Resident Network Engineer – Advanced Network Support – freelance – onsite – Sunnyvale, California, USA

Contract | Comgent | United States

Posted On 10/17/2026

Job Information

Standard Business working Hours yes

IT Services

Work Experience 5-7 years

City Sunnyvale

State/Province California

N/A

Special Considerations

Start Date: Immediately (pending offer and onboarding)
Duration: 12 months initially
Work Location: 2 days per week onsite in Amsterdam office
Customer Site Address: TBC

Job Description

We are committed to building an inclusive workplace and encourage applications from all qualified candidates.

Comgent is seeking a Resident Network Engineer to provide advanced technical support for production networks. You will work directly with customer teams, developing detailed knowledge of their deployments and use cases. The primary focus is break/fix support: diagnosing complex faults, restoring services and helping prevent the same problems from returning.

Assignment

• Engagement: freelance / contract
  
• Work arrangement: hybrid
  
• Schedule: 40 hours per week
  

Responsibilities

• Take ownership of customer incidents, isolate configuration, network, hardware or software faults and work systematically towards service restoration.
  
• Coordinate with technical support and engineering teams, keeping relevant stakeholders informed of sensitive issues and technical escalations.
  
• Reproduce customer environments and faults in the laboratory where needed, helping engineering teams assess fixes, patches and workarounds.
  
• Support high-profile escalations through written updates, technical calls and meetings, explaining evidence and next steps clearly.
  
• Maintain expertise in the deployed products and technologies, identify training needs as the network evolves, and share reliability and serviceability feedback with engineering teams.
  
• Contribute technical documentation, knowledge articles and practical lessons that improve support quality and customer understanding.
  

Requirements

• Relevant experience: 4+ yearsof network engineering experience.
  
• Junos CLI; BGP, OSPF, IS-IS, MPLS, VPLS, L2VPN, EVPN/VXLAN and QoS.
  
• Technology environment: MX, EX, QFX, PTX.
  
• Large-scale, hands-on experience with the listed Juniper platforms and core routing technologies is required.
  
• Python scripting; strong communication, interpersonal and presentation skills
  

Excellent engineering troubleshooting skills are essential. Strong communication, interpersonal and presentation skills will help you work effectively with customer teams and handle demanding incidents.