Resident Move-In Coordinator

United Methodist Communities; New Jersey; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health, dental, & vision insurance

Retirement plan with employer match

Paid time off and holidays

Tuition assistance and professional发展

Job summary

United Methodist Communities is seeking a Resident Move-In Coordinator to join the Collingswood Manor sales and marketing team. The role offers full-time hours with competitive hourly pay based on experience ($19.10–$21.48) and a benefits package including health, dental, and vision insurance along with retirement options.

The position involves guiding prospective residents through apartment selection, coordinating move-ins, maintaining records, and supporting events and outreach efforts.

Qualifications

• High school diploma or GED is required.
• 1 year of customer service or sales experience in any setting (hospitality, leasing, retail, or healthcare).
• Comfort with Microsoft Word, Excel, and Outlook.

Responsibilities

• Serve as a point of contact for prospective residents and direct inquiries to the appropriate team member.
• Assist with the apartment selection process and support move-in coordination for incoming residents.
• Maintain prospect, resident, and occupancy records and assist with routine reporting.
• Coordinate apartment preparation activities prior to resident move-ins.
• Provide administrative support for community events, outreach activities, and marketing initiatives.
• Communicate prospect activity, move-in updates, and occupancy information with team members and leadership.

Skills

Customer service

Sales experience

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Resident Move-In Coordinator
$19.10 - $21.48 per hour, based on experience | Full-Time
Collingswood Manor, a UMC Community
460 Haddon Avenue, Collingswood, NJ 08108

Join our Sales and Marketing team at Collingswood Manor in Collingswood. This full-time position offers competitive pay of $19.10-$21.48 per hour, based on experience, along with medical, dental, vision, retirement benefits, and more. Available schedules include 9am-5:30pm or 9:30am-6pm, Tuesday through Saturday.

About the Community

Collingswood Manor is a community serving residents in assisted living, skilled nursing, and rehabilitation.

What You'll Do

• Serve as a point of contact for prospective residents and direct inquiries to the appropriate team member
• Assist with the apartment selection process and support move-in coordination for incoming residents
• Maintain prospect, resident, and occupancy records and assist with routine reporting
• Coordinate apartment preparation activities prior to resident move-ins
• Provide administrative support for community events, outreach activities, and marketing initiatives
• Communicate prospect activity, move-in updates, and occupancy information with team members and leadership

What You'll Need

Required:

• High school diploma or GED
• 1 year of customer service or sales experience in any setting, such as hospitality, apartment leasing, retail, or healthcare
• Comfort with Microsoft Word, Excel, and Outlook
• Saturdays as part of your regular schedule

Preferred:

• Experience in senior living, healthcare, or apartment leasing
• Experience with a CRM or other customer tracking software

Pay and Benefits

• $19.10 to $21.48 per hour, based on experience
• Overtime paid at time and a half for weekend events
• Health, dental, and vision insurance
• Group life insurance, plus voluntary life insurance
• Retirement plan with employer match
• Paid time off, plus 9 paid holidays
• Tuition assistance, plus professional development and online learning
• Employee assistance program and employee discount

Schedule

• Full-time position
• Tuesday through Saturday
• Assigned schedule of either 9am-5:30pm or 9:30am-6pm, decided upon at hire

Why UMC

United Methodist Communities has been Certified As a Great Place to Work for 9 years in a row and has proudly served New Jersey seniors for more than 100 years. Our team members feel the impact of what they do every day, with 87% saying their work makes a difference.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

E-Verify Participation United Methodist Communities participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.