Resident Management Intern

4rahlp1 American Homes 4 Rent, L.P.; Indianapolis (IN); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

AMH invites you to join the Summer Internship Program, a 10-week paid internship from June to August 2027. Interviews begin January 2027, with comprehensive opportunities for professional, leadership, and personal development.

Work with the District & Resident Management teams to learn property management, marketing, budgeting, and customer service. Participate in field operations, support sales processes, and complete reports; earn $22.00 hourly for 40 hours per week.

Qualifications

• This is an enrolled or graduated-in university degree program preferred.
• Ability to maintain confidentiality of all aspects of job responsibilities.
• Honest, ethical, and professional conduct.
• Ability to meet tight deadlines and manage multiple projects.
• Excellent verbal and written communication.

Responsabilités

• Learn the full spectrum of property management responsibilities.
• Gain knowledge of marketing strategies, budgeting, and customer service.
• Participate in field operations and review marketing processes.
• Apply AMH applications and operational techniques through trainings.
• Support sales processes from start to finish and build relationships.
• Help ensure properties meet standards by communicating needs to maintenance teams.
• Handle customer experience by responding promptly and courteously to residents.
• Collaborate on cross-functional projects and assist with reports.
• Participate in community relations initiatives and weekly team meetings.

Connaissances

MS Office Suite

MS Excel

Strong communication

Time management

Formation

University degree program preferred

Description du poste

Resident Management Intern

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. The AMH Summer Internship Program is 10 weeks from June to August 2027. Interviews will be scheduled beginning January 2027. AMH's Internship Program provides a comprehensive range of opportunities for professional, leadership, and personal development, supporting interns' career growth.

Internship Learning Objectives / Task Goals

• Work closely with the District & Resident Management team to attain knowledge in understanding the full spectrum of responsibilities and day-to-day tasks involved with property management.
• Gain knowledge of marketing strategies, budget management, and understanding customer service.
• Learn and participate in field operations visiting homes, reviewing marketing processes and field quality.
• Become familiar with AMH applications and operational techniques through trainings and apply as needed.
• Work with property management team to assist with sales process from start to finish, overcoming objections, providing solutions, building relationships, and creating excitement.
• Assist with ensuring our properties meet the Company’s standards by communicating maintenance and upkeep needs to the property’s maintenance team members.
• Learn and apply the customer experience which includes responding quickly and courteously to resident’s concerns and questions, taking prompt action to solve problems, and conveying requests to the appropriate individual(s).
• Work on special cross-functional projects that require building relationships and partnering with other groups and business partners to reach goals.
• Provide support by assisting team with completing various financial, administrative, and other reports as needed.
• Participate and support in community relations initiatives.
• Attend weekly/bi-weekly team meetings.
• Perform other duties and work on miscellaneous projects as requested.

Minimum Education / Skills / Experience / Credentials

• Enrolled in/graduated from a university degree program preferred.
• Ability to maintain confidentiality of all aspects of job responsibilities.
• Carries out all responsibilities in an honest, ethical, and professional manner.
• Intermediate proficiency in MS Office Suite, including MS Excel.
• Ability to meet tight deadlines and effectively prioritize and manage multiple concurrent projects.
• Strong work ethic and a positive attitude; dependable, require minimal supervision.
• Excellent communication skills, both verbal and written.
• Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
• Robust assessment, analytical, critical thinking, and problem-solving skills.

This is a paid internship, however AMH does not provide housing, relocation, or transportation assistance. Availability to commit to 40 hours per week from June 7th to August 13th, Summer of 2027.

AMH is an equal opportunity employer. AMH conducts pre-employment background screening.

Compensation: The anticipated pay range/scale for this position is $22.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

AMH provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non- merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail]. In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMH participates in the E-Verify program.

Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.