Resident General Manager

Concord Hospitality Enterprises; East Lansing (MI); On-site; USD 59,000; Full time

Job summary

A leading hospitality company is seeking a Resident Manager for its WoodSpring Suites in East Lansing. The role involves managing hotel operations, ensuring guest satisfaction, and leading a passionate team of hospitality professionals. Candidates must be organized, detail-oriented, and effective leaders who can drive outstanding results. This position offers a competitive salary plus free housing.

Benefits

Medical, dental, and vision plan

Complimentary life insurance

401K plan with company match

Training & development opportunities

Quarterly bonuses

Qualifications

• Organized and detail-oriented manager.
• Effective in hiring and mentoring teams.
• Versed in sales activities and customer service.

Responsibilities

• Direct the smooth and profitable running of the hotel.
• Oversee hiring, motivating, and rewarding team members.
• Act as a liaison with the hotel brand and owners.

Skills

Leadership

Customer Service

Team Management

Sales Activities

Job description

Description

Common Oaks Lodging a division of Concord Hospitality is seeking an experienced hotel leader to manage the established WoodSpring Suites in East Lansing.

A Resident Manager is a manager who lives on the hotel property. He/she is on-call any time of day or night and their purpose is to direct the smooth and profitable running of the hotel. Resident Managers are sometimes known as General Managers who live on-site. The ideal candidate will live on-site, ensuring a high level of guest satisfaction and efficient property performance. This dynamic role requires you to wear many hats to ensure both guests and the property are well cared for.

Salary $59,000 per year plus free room and utilities

The Ideal Candidate:

• Organized, detailed oriented and able to lead a winning team of passionate and service driven hospitality professionals.
• Effective in hiring, mentoring and leading a team toward outstanding results.
• Versed in sales activities as well as excellent customer service delivery.

Being a Common Oaks General Manager:

As a General Manager you will be instrumental in hiring, motivating and rewarding a winning team, and for supporting our company’s mission statement and embracing our cornerstones. You will be the liaison with the hotel brand, our owners, and will be responsible for facilitating a successful business operation by providing brand training, meeting operational deadlines, and following budget guidelines.

Benefits:

Concord GM’s earn competitive wages, and we offer lucrative quarterly bonus.

Our comprehensive benefits package includes:

Salary $59,000 per year plus free room and utilities

• Medical / dental / vision plan after 7 days
• Complimentary life insurance with options for enhancements, ST/LT disability offerings
• 401K plan with company match
• Training & development and career advancement opportunities.
• Our own Leadership Development Course (LDIII) immerses our GMs in the full culture of the company and provides a strong understanding of the tools and resources available.

Why Concord:

Concord Hospitality invests in its associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life harmony, diversity, and it is our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

If you are a leader and are looking for a growing, award-winning company to showcase your talents with, and are ready to lead an amazing brand in a great thriving location…..we may be the perfect fit. Apply today!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality