Resident Experience Manager — Affordable Housing

Related; Crescent Landing Apartments (SC); Vor Ort; USD 34.000 - 36.000; Vollzeit

Benefits dieser Stelle

Paid time off (19+ days)

Customizable total rewards package

401(k), FSA & HSA

Life and AD&D insurance

Mental health resources

Fertility benefits

Volunteer time off

Tuition & certification reimbursement

Zusammenfassung

Related Affordable seeks an Assistant Community Manager to support daily operations at a 152-unit affordable housing community in Greenville, SC. You will work with the Community Manager to maintain a welcoming environment, handle administrative tasks, resident relations, and compliance with affordable housing regulations.

You will collaborate on leasing, marketing, rent collection, and reporting, ensuring financial health and high-quality upkeep.

Qualifikationen

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail.

Aufgaben

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment and organizing resident appreciation and retention events.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Kenntnisse

Property management

Communication

Customer service

Confidentiality

Problem-solving

Tools

RealPage

OneSite

JD Edwards

Jobbeschreibung

Related Affordable seeks an Assistant Community Manager to support daily operations at a 152-unit affordable housing community in Greenville, SC. You will work with the Community Manager to maintain a welcoming environment, handle administrative tasks, resident relations, and compliance with affordable housing regulations.

You will collaborate on leasing, marketing, rent collection, and reporting, ensuring financial health and high-quality upkeep.