Resident Experience & Leasing Manager

Haverkamp Properties; North Liberty (IA); On-site; USD 52,000 - 68,000; Full time

Job summary

Haverkamp Properties in North Liberty, IA is seeking a property manager to lead and hold a team accountable while delivering outstanding resident experiences. You will oversee leasing of vacant units, renewals, marketing, social media, and community events to foster vibrant neighborhoods.

You will partner with our EOS-driven operations to ensure clear processes, timely communications, and strong occupancy metrics.

Responsibilities

• Lead, manage and hold your team accountable
• Assist in leasing of vacant units and renewing units; this includes marketing, communication with current and future residents, promotional or community events, social media postings, etc.
• Assist in office administration and help integrate all major operating functions such as letters and notices, delinquent accounts, legal filings, etc.
• Own all aspects of the resident’s move-in and move-out experience
• Provide 5-star customer service
• Hit critical goals: occupancy greater than 95% and renewal retention rate greater than 50%
• Utilize revenue management to achieve positive lease trade outs on new and renewal leases

Job description

Haverkamp Properties in North Liberty, IA is seeking a property manager to lead and hold a team accountable while delivering outstanding resident experiences. You will oversee leasing of vacant units, renewals, marketing, social media, and community events to foster vibrant neighborhoods.

You will partner with our EOS-driven operations to ensure clear processes, timely communications, and strong occupancy metrics.