Resident Experience & Leasing Lead

Texas Apartment Association; Waco (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Scholarship program

Job summary

The Michaels Organization, a national leader in residential real estate, is seeking a Leasing/Property Coordinator to support recertification interviews, process applications, show vacant units, and assist with lease administration and marketing campaigns.

This role emphasizes customer service, organizational skills, and compliance with federal and state housing laws; evening and weekend work may be required, and the position is office-based with property visits.

Qualifications

• Required Experience: One or more years’ experience with residential real estate management. Tax Credit, Section 8 and/or Public Housing experience preferred.
• Required Education/Training: High School Diploma or equivalent required. Two or more years of college preferred.
• Required Skills and Abilities: Professional appearance and the ability to resolve conflicts in a professional manner. Excellent organizational skills with attention to detail.

Responsibilities

• Perform recertification interviews with residents, complete paperwork, system entry and submit to corporate office.
• Track rental inquiries from referrals, walk-ins and phone contacts. Accept, date/time stamp and log all applications for unit rental.
• Show vacant units, market property amenities.
• Maintain knowledge of all procedures for Accounts Payable and Receivables, assist Community Manager with collections efforts.
• Assist Community Manager with filing court documents for eviction; attend court hearing if Community Manager is not available.
• Execute marketing campaigns for leasing of rental units, including promotion, tours of property and rental units. Prepare, processes and modifies lease agreements and related forms.
• Coordinate with property messaging service to retrieve messages and follow-up with calls if necessary.
• Remain current with all applicable laws and regulations relating to residential rental properties, and maintain knowledge of current company processes and procedures.
• Assist Community Manager with ordering office supplies for property when necessary.
• Initiate, track and close work orders utilizing systems for property.
• Assist Community Manager with other tasks and duties as required.

Skills

Professional appearance

Conflict resolution

Organizational skills

Education

High School Diploma

Some college coursework

Job description

The Michaels Organization, a national leader in residential real estate, is seeking a Leasing/Property Coordinator to support recertification interviews, process applications, show vacant units, and assist with lease administration and marketing campaigns.

This role emphasizes customer service, organizational skills, and compliance with federal and state housing laws; evening and weekend work may be required, and the position is office-based with property visits.